Search Relevance

4 Key Considerations for Choosing the Right Cognitive Search Vendor

4 Key Considerations for Choosing the Right Cognitive Search Vendor

July 27, 2021

The cognitive search vendor selection process can be very complicated. This blog will show you how to analyze your enterprise requirements, prospective vendors, and more.

9 Factors That Can Improve the Health of Your Content

9 Factors That Can Improve the Health of Your Content

January 5, 2021

The health of your content is directly related to the success of your enterprise search engine. So, how will you determine the health of your content? Read on.

An Introduction to Semantic Search and Its Relation to Search Relevance

An Introduction to Semantic Search and Its Relation to Search Relevance

September 16, 2020

Gain an understanding of semantic search and its application within an enterprise. Read on to know why web search algorithms cannot be implemented in enterprise environments to attain the desired search results.

Case First to Knowledge First:

Simplifying the Journey to Sustainable Customer Support

Case First to Knowledge First:

Simplifying the Journey to Sustainable Customer Support

Support (re)Focus 2021 – A Virtual Customer Conference