Events

Upcoming Events


Customer Contact Week Online Summit 2020

Customer Contact Week Online Summit 2020

Date: July 21 - 24, 2020 | Place: Virtual Summit

CCW Online 2020 is all set to bring together its global online community and research hub of more than 150,000 customer contact members for a 4 day virtual summit themed ” Modernizing Service Experiences With AI & Digital”. The summit is an opportunity to gain insights into creating service experiences that will remain customer centric and efficient no matter how the world changes, through sessions led by industry leaders and influencers.

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Dreamforce’19

Dreamforce’19

Date: November 19 - 22, 2019 | Place: San Francisco, CA

The 17th edition of Dreamforce is all set to bring together the entire Salesforce community for inspiring keynotes, sessions, workshops and opportunities to connect with fellow trailblazers across the globe. With over 2700 sessions and the opportunity to witness thousands of demos and solutions from Salesforce, there’s something for everyone at Dreamforce this year.

TSW Las Vegas 2019

TSW Las Vegas 2019

Date: October 21 - 23, 2019 | Place: Las Vegas

The Technology and Services World Conference (TSW) brings together a lineup of thought leaders for some insightful keynotes and speaker sessions to give your organization the inputs needed to unlock your full potential. Additionally, it also gives you the opportunity to go through the latest and most innovative products in the market.

CR Connect 2019

CR Connect 2019

Date: September 23 - 25, 2019 | Place: Boston

TheCR Connect brings together online community practitioners and leading community solutions providers for a three-day learning and networking conference. The Pre-Conference Community Solutions Showcase and two full days of Connect Workshops offer an opportunity for community leaders to share the latest solutions to overcome community challenges and drive a smarter community experience.

Khoros Engage NYC

Khoros Engage NYC

Date: May 13, 2019 | Place: New York

Khoros Engage NYC brings together over 250 marketers, 3 keynotes on thought leadership, 4 workshops on best practices, and 4 breakout sessions from industry leaders. The conference will provide insights into the latest innovative strategies for world-class digital care, marketing, as well as motivational thought leadership stories.

TSW San Diego 2019

TSW San Diego 2019

Date: May 06 - 08, 2019 | Place: San Diego

TSIA’s 23rd Technology and Services World (TSW) Conference is for all the teams of your organization like product, marketing, sales, service, customer success etc. that leverage technology. As customer expectations change and tech business models shift towards subscription-based offers, TSIA gathers the support aficionados across industries to educate attendees on delivering business outcomes and stellar CX while creating value for customers and shareholders.

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications
LIVE SESSION

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications
LIVE SESSION

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications