Events

Recently Attended


Grazitti Interactive Virtual Summit – Community (re)Fo...

Grazitti Interactive Virtual Summit – Community (re)Focus 2020

Date: August 25, 2020

Community (re)Focus 2020 is all set to bring together community managers and experts from across the globe for a one day all-digital summit. Aimed at raising the engagement quotient of communities, the the summit will feature community-exclusive insights, networking and AMA sessions and panel discussions by pioneers in community building and management and will be hosted by veteran community management expert John Summers.

Customer Contact Week Online Summit 2020

Customer Contact Week Online Summit 2020

Date: July 21 - 24, 2020

CCW Online 2020 is all set to bring together its global online community and research hub of more than 150,000 customer contact members for a 4 day virtual summit themed ” Modernizing Service Experiences With AI & Digital”. The summit is an opportunity to gain insights into creating service experiences that will remain customer centric and efficient no matter how the world changes, through sessions led by industry leaders and influencers.

Dreamforce’19

Dreamforce’19

Date: November 19 - 22, 2019 | Place: San Francisco, CA

The 17th edition of Dreamforce is all set to bring together the entire Salesforce community for inspiring keynotes, sessions, workshops and opportunities to connect with fellow trailblazers across the globe. With over 2700 sessions and the opportunity to witness thousands of demos and solutions from Salesforce, there’s something for everyone at Dreamforce this year.

TSW Las Vegas 2019

TSW Las Vegas 2019

Date: October 21 - 23, 2019 | Place: Las Vegas

The Technology and Services World Conference (TSW) brings together a lineup of thought leaders for some insightful keynotes and speaker sessions to give your organization the inputs needed to unlock your full potential. Additionally, it also gives you the opportunity to go through the latest and most innovative products in the market.

CR Connect 2019

CR Connect 2019

Date: September 23 - 25, 2019 | Place: Boston

TheCR Connect brings together online community practitioners and leading community solutions providers for a three-day learning and networking conference. The Pre-Conference Community Solutions Showcase and two full days of Connect Workshops offer an opportunity for community leaders to share the latest solutions to overcome community challenges and drive a smarter community experience.

Whitepaper

When Customer Service Goes Remote

Elevating CX with a Future Proof AI-Dream Team

Whitepaper

When Customer Service Goes Remote

Elevating CX with a Future Proof AI-Dream Team