Mountain View, CA | 16 August, 2022 – SearchUnify, a leading unified cognitive platform, was named the winner of a Bronze Stevie® Award in the Best Technical Support Solution category in The 19th Annual International Business Awards®.
The International Business Awards are the world’s premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The 2022 IBAs received entries from organizations in 67 nations and territories.
Winners will be celebrated during a gala banquet at the InterContinental London Park Lane Hotel, in London, England, on Saturday, 15 October – the first live IBA awards ceremony since 2019.
More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Company of the Year, Marketing Campaign of the Year, Best New Product or Service of the Year, Startup of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others. This year’s competition also featured a number of new categories to recognize organizations’ and individuals’ achievements in social media and thought leadership.
SearchUnify won in the Best Technical Support Solution category for Computer Technologies. One of the judges noted, “Great innovation and interesting solution to age-old problem,” while another mentioned, “the self-service mindset and cognitive platform differentiate SearchUnify from peers.”
Alok Ramsisaria, CEO of Grazitti Interactive, SearchUnify’s parent company, while extending congratulations to all nominees said, “We’ve seen many enterprises struggle with siloed infrastructures. It’s an absolute honor to receive this recognition as it substantiates our product value for the enterprises.”
“You cannot provide top-tier customer support without empowering your support engineers,” said an upbeat Vishal Sharma, CTO of SearchUnify. “With SearchUnify, we intend to rid every support worker of the swivel-chair effect and re-inventing the wheel. This win only serves as an assurance that we are moving in the right direction,” he further added.
Stevie Award winners were determined by the average scores of more than 300 executives worldwide who participated in the judging process in June and July.
“We’re thrilled that we’re able to return to celebrating Stevie winners in person this year,” said Stevie Awards president Maggie Miller. “This year’s class of honorees are as innovative, adventuresome, persistent, and successful as we’ve ever had. We look forward to celebrating their achievements with them during our 15 October awards banquet in London.”
Details about The International Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/IBA.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
SearchUnify is a unified cognitive platform that fuels the unification of disparate data silos to build a centralized content repository, an insights engine that articulates analytics to monitor KPIs and react to changing trends in real-time. It powers multiple next-gen applications including Intelligent Chatbot, Escalation Predictor, Agent Helper, KCS Enabler and Community Helper – all of which elevate & personalize the experience of customers, agents, community managers, knowledge workers, and support managers.
Senior Social Media Manager, SearchUnify