Cognitive Search

5 Ways Cognitive Technology Helps Stamp Out Zero Result Pages

5 Ways Cognitive Technology Helps Stamp Out Zero Result Pages

March 25, 2021

‘No Result’ pages act as dead-ends for users. Optimize your site-search to increase engagements with these 5 powerful strategies & eliminate zero-result pages.

The Whys And Hows Of Customer Experience ROI

The Whys And Hows Of Customer Experience ROI

December 24, 2020

Customer experience plays an integral role in modern support. Therefore, effective CX ROI models are the need of the hour to win executive backing. Read this blog to learn more.

How to Make Personalization at Scale More ‘Personal’

How to Make Personalization at Scale More ‘Personal’

December 22, 2020

Personalization at scale is easier said than done. This blog post explains practical ways in which a company can achieve it and stay ahead of the personalization curve.

Live Webinar

Reimagining the Contact Center

Live Webinar

Reimagining the Contact Center