SearchUnify for Zendesk

Create an Integrated Discovery Experience for Your Zendesk Support and Guide

Make the Most of Your Zendesk Customer Service Software

SearchUnify for Zendesk Guide

Users love to solve problems on their own and it’s a sure-shot way of increasing customer satisfaction. SearchUnify connects your users to the most relevant content pieces and enhances case deflection on your self-service portal.

Delight Customers with the Power of Cognitive Search

Keep it simple with the most powerful self-service tool. Leverage SearchUnify to:

  • Deliver the most relevant information residing within your enterprise using AI-powered search that understands context.
  • Deploy your enterprise search on communities, customer portals and help centers built on Zendesk Guide with out-of-the-box integration.
  • Improve customer satisfaction by providing quick access to content from within Zendesk Support, regardless of where it is present.
  • Increase user engagement by tuning your content for relevance and making it quickly accessible to users.
  • Gain deep insights into user search behavior, content engagement and usability and use them to improve your content strategy.

To get a detailed picture of how SearchUnify can advance search in your Zendesk customer service software, visit our Features page.

Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.
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