SearchUnify for
Salesforce


Augment agents, power personalization and boost knowledge sharing with AI-powered search & recommendations inside Salesforce

Salesforce

Power of AI Search Meets Salesforce


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SearchUnify for Salesforce

Community Cloud

Drive self-service success by providing the most relevant information to your Lightning community users, effortlessly.

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SearchUnify for Salesforce

Service Cloud

Empower your support engineers to resolve customer queries faster without having to leave the Service Console.

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SearchUnify for Salesforce

Platform

Improve employee productivity by making the intranet a go-to place for discovering new information and getting tasks done.

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Find SearchUnify on Salesforce AppExchange, the world’s leading enterprise apps marketplace

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Why SearchUnify is the Perfect Companion for All Your Salesforce Properties

Leverage a Rich Legacy of Working with Salesforce

Leverage a Rich Legacy of Working with Salesforce

SearchUnify’s parent company, Grazitti Interactive, is an ISV and Cloud Alliance Partner with expertise across all Salesforce products. This experience gives us an edge over others as we not only understand our product but also the nomenclature of your Salesforce instance.

Experience Faster Time-To-Value with Native Connectors

Leverage the power of native parsers designed specifically for Salesforce that handle all the objects and metadata specific to the platform with ease. All you need to do is click and deploy the connector on your Salesforce instance which means you can witness the power of cognitive search within minutes - no coding required!

Experience Faster Time-To-Value with Native Connectors
Scale Your Support Ecosystem with AI

Scale Your Support Ecosystem with AI

The SearchUnify widget allows your support teams to harness the power of cognitive search within the service console, helping them cut through the noise with ease. Not only that, our search-powered add-ons like Agent Helper and KCS enabler are designed specifically to enhance agent efficiency and help improve the ROI of support orgs.

Drive Case Deflection with Smarter Recommendations

AI-powered content recommendations help you deflect cases on your Salesforce communities with ease by displaying relevant articles within the case deflection widget, based on the users’ interest and behavior. The SearchUnify case deflection component allows you to restrict the recommendations to just troubleshooting articles and not search for results all across your community.

Drive Case Deflection with Smarter Recommendations

Here's What the Best in Business Have to Say About SearchUnify

Featured Resources

Experience the Power of Cognitive Search in Action

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The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications
ON-DEMAND SESSION

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications
ON-DEMAND SESSION

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications