SearchUnify for
E-Commerce


Deliver exceptional customer experiences in the highly competitive e-commerce space with cognitive search driving smart support and self-service

Convert and Retain Customers with Ease

Close the gap between online shopping & the brick and mortar landscape, power personalization & boost relevancy with AI-based search on your eCommerce site

Provide a Uniform Experience

Give your customers what they deserve – a highly unified experience. Integrate content across different online properties, such as blogs, FAQs, and product catalogs to provide a seamless user experience.

Provide a Uniform Experience
Optimize Merchandising by Being Personal & Proactive

Optimize Merchandising by Being Personal & Proactive

Customize each user’s search experience with individualized results that are tailor-made for them. Leverage SearchUnify’s smart AI algorithms that analyze user profile, search pattern, and search history to predict & provide recommendations proactively.

Understand Customer Intent With NLU

Bridge the gap between offline & online retail by acting as a sales rep for your eCommerce site. Answer customer questions in real-time with a chatbot that leverages powerful NLU algorithms that recognize user intent and provide a fitting reply.

Understand Customer Intent With NLU
Propel Product Discovery With Facets

Propel Product Discovery With Facets

Divide the existing facets into relevant sub-categories with our nested & auto facets feature that help end-users filter down to the relevant result. Also, if the admin missed out on a particular classification, SearchUnify is smart enough to add the nested category when results are derived from it.

Augment Relevancy With Search Tuning

Heighten the bar for relevancy by manually tuning search results. You can adjust the relevancy score of different products based on higher click-through rates and popular searches to boost conversions.

Augment Relevancy With Search Tuning
Autocomplete Queries for a Smooth Experience

Autocomplete Queries for a Smooth Experience

Reduce the friction of finding the right product for a shopper with powerful NLU algorithms that autocomplete as user types in the search bar. Provide real-time contextual suggestions based on user activity, automatic synonym detection and spelling correction for a consistent journey.

Here's What the Best in Business Have to Say About SearchUnify

Featured Resources

Experience the Power of Cognitive Search in Action

Request a Demo
The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications
LIVE SESSION

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications
LIVE SESSION

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications