Faceted Search

Help users get to the right answers faster with a UI that is easy to navigate and learns from users’ preferences to surface increasingly relevant results

Faceted Search

Guide Users to Relevant Results with Search-Powered Facets

Leverage search queries and historical data for a faster discovery experience

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Extract Facet Information From Search Queries With Facet Interpreter

Leverage sophisticated search to extract facets from the keywords entered in the search query and the intent of the user. Facet interpreter pre-selects the most relevant facets for the users based on this information to help them reach relevant results faster.

Extract Facet Information From Search Queries With Facet Int...
Enhance User Experience & Save Time With Sticky Facets

Enhance User Experience & Save Time With Sticky Facets

Provide a better search experience to your users by helping them avoid reselecting pre-defined facets every time they conduct a new search. For example, a user selects a number of facets to refine the search results. Later on, when he/she decides to conduct another search, the facets will remain selected.

Personalize the Search Experience With Auto Facets

Surpass user expectations by personalizing the user experience with auto facets that automatically select the most relevant facets based on the user history and search trends.

Personalize the Search Experience With Auto Facets
Refine Information Discovery With Nested Facets

Refine Information Discovery With Nested Facets

Nested facets divide the existing facets into relevant sub-categories to help you filter down to the relevant result. Also, if the admin missed out on a particular classification, the search solution is smart enough to add the nested category when results are derived from it.

Define & Re-Order Facets Based on Your Choice

Although SearchUnify can process unstructured data to create relevant facet types and categories, the admin also has the ability to define, re-order, and merge facets to better tailor the user experience. Similarly, end-users have complete autonomy over their interface as they can decide which category of facets they want to see.

Define & Re-Order Facets Based on Your Choice
Make Better Decisions With Search Analytics

Make Better Decisions With Search Analytics

Leverage search analytics to gain insights into which facets are mostly used by your users and understand what type of content is being used by them more frequently.

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Here's What the Best in Business Have to Say About SearchUnify

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Embark on the Journey of Next-Gen Customer Support and Experience

Don’t just believe everything we say. Not yet. Experience the power of unified cognitive technology and see how it helps you delight your customers, stakeholders, and employees. Take a live demo. It’s free!

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