SearchUnify in the Spotlight
December 03, 2024
Grazitti Interactive’s SearchUnify Knowbler have been recognized as a “Strong Performers” in The Forrester Wave™ Knowledge Management Solutions, Q4 2024, showcasing their innovative capabilities in transforming customer and employee support experiences. Read more
November 22, 2024
The IDC MarketScape assessment highlighted SearchUnify’s exceptional customer support, user-friendly design, and its cutting-edge Agentic AI technology. Read more
October 25, 2024
The IDC Market Glance report featured SearchUnify in two categories - Knowledge Discovery and Dedicated Knowledge Management Platforms, in the Knowledge Management, 4Q24 report. Read more
September 27, 2024
SearchUnify, a leading enterprise agentic platform, announces that it has been named a Leader in G2’s Fall Report 2024 for revolutionizing the sphere of enterprise search and driving seamless content findability experiences. Read more
September 09, 2024
SearchUnify Knowbler has been recognized as a Trend-Setting Product by KMWorld. The report notes that Knowbler is a trend-setting product as it enhances knowledge sharing and collaboration. Read more
September 03, 2024
The 2024 CRM Industry Leader Awards noted that SearchUnify is a niche player in the contact center interaction analytics space. Read more
September 03, 2024
SearchUnify featured in G2's latest State of Software Report, as the exclusive vendor in the 'Enterprise Search' category, based on G2's proprietary Momentum Score, which is a measure of which software products which are hot and trending. Read more
August 13, 2024
ABBYY and SearchUnify recognized for elevating customer support and self-service with AI-powered cognitive search. Read more
August 07, 2024
SearchUnifyGPT™ Won a Silver Stevie® Award Winner for the category "New Product of the Year - Artificial Intelligence" in the 2024 Stevie® Awards for Technology Excellence Read more
July 31, 2024
SearchUnify, recognized as a champion in the Enterprise Search category of Emotional Footprint Report 2024 from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. Read more
July 15, 2024
Grazitti's Flagship Product, SearchUnify Knowbler, noted for demonstrating excellence in the knowledge management sphere with the power of ML and GenAI. Read more
July 02, 2024
SearchUnify, a leading enterprise agentic platform, announces that it has been named a Leader in G2’s Grid Report 2024 for revolutionizing the sphere of enterprise search and driving seamless content findability experiences. Read more
June 12, 2024
The IDC Market Glance report featured SearchUnify as one of the major players in the market that find and provide answers, and/or information and insights. Read more. Read more
April 12, 2024
Accela, our valued customer, and SearchUnify, a leading enterprise agentic platform, Win a Gold Stevie® at the 2024 Stevie Awards for Sales and Customer Service for the Best Use of Technology in Customer Service (Computer Industries) Read more
March 29, 2024
SearchUnify, a leading enterprise agentic platform, announces that it has been named a Leader in G2’s Spring Report 2024 for revolutionizing the sphere of enterprise search and driving seamless content findability experiences.
March 21, 2024
SearchUnify, a leading enterprise agentic platform, announced that it has been featured as an innovative acknowledgment vendor in The KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management for 2023. Read more
March 21, 2024
SearchUnify, a leading enterprise agentic platform, is delighted to announce that Knowbler, the ML and GenAI fueled software for knowledge creation, management and optimization, has been recognized as a winner for 2024 Artificial Intelligence Excellence Award. Read more
February 06, 2024
The IDC MarketGlance report recognized SearchUnify for transforming the knowledge discovery landscape with its innovative retrieval approach. Read more
January 31, 2024
SearchUnify, recognized as a Gold Medalist in the Enterprise Search Data Quadrant in 2024 SoftwareReviews Report, a division of IT research and consulting firm Info-Tech Research Group. Read more
January 17, 2024
SearchUnify, a enterprise agentic platform, announced that it has been honored as a “Leader” in G2's Winter Report 2024. This marks the platform’s fifteenth consecutive quarter of excellence as it forges towards many more accolades. Read more
January 15, 2024
SearchUnify, a leading enterprise agentic platform, is delighted to announce that it's ML-fueled Knowbler has been recognized as a winner for the Best Demo in the 2023 Support Driven Community Awards as part of our participation in the Demo Derby, presented by Support Driven.
December 28, 2023
SearchUnify, a leading enterprise agentic platform, is delighted to announce that it has been honored with the 2023 Future of Work Agent Experience Award, presented by TMC. Read more
October 16, 2023
The IDC MarketScape assessment highlighted several key strengths of SearchUnify, including high rating on customer support, ease of use and a strong start in generative AI. Read more
September 14, 2023
SUVA, world's first federated, information retrieval augmented virtual assistant for fine-tuned, contextual, and intent-driven conventional experiences at scale, has been honoured with the 2023 Customer Experience Innovation Award by CUSTOMER magazine. Read more
September 12, 2023
SearchUnify, a enterprise agentic platform, announced that it has been honored as a “Leader” in G2's Fall Report 2023. This marks the platform’s fourteenth consecutive quarter of excellence as it forges towards many more accolades. Read more
September 06, 2023
SearchUnify, a leading enterprise agentic platform, is delighted to announce that it has been named to the list of “Trend-Setting Products” for 2023 by KMWorld Magazine. Read more
July 31, 2023
SearchUnify, recognized as a champion in the Enterprise Search category of Emotional Footprint Report 2023 from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. Read more
July 20, 2023
SearchUnify, a leading enterprise agentic platform, announced that it has been featured as an innovative acknowledgment vendor in The KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management for 2023. Read more
June 20, 2023
SearchUnify, a enterprise agentic platform, announced that it has been honored as a “Leader” in G2's Summer Report 2023. This marks the platform’s thirteenth consecutive quarter of excellence as it forges towards many more accolades. Read more
May 02, 2023
SearchUnify's Knowbler won Bronze Stevie® Award for the “Artificial Intelligence/ Machine Learning Solution” category in the 2023 American Business Awards. Read more
April 21, 2023
SearchUnify Wins Gold Globee® Award at the 10th Annual 2023 Sales, Marketing, Customer Success, and Operations Excellence Awards in the Category : Best New Product or Service for Customer Service. Read more
April 11, 2023
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has bagged a Gold Stevie at the 2023 Asia Pacific Stevie Awards in the category : “Innovation in Business Product and Service Industries”. Read more
March 30, 2023
SearchUnify, a enterprise agentic platform, announced that it has been honored as a “Leader” in G2's Spring Report 2023. This marks the platform’s third consecutive year of excellence as it forges towards many more accolades. Read more
March 10, 2023
SearchUnify, a leading enterprise agentic platform, announced that it has been named to the 2023 KMWorld 100 Companies That Matter in Knowledge Management. It is a list of innovative companies whose offerings are targeted at helping organizations expand their use of information and knowledge. Read more
March 06, 2023
SearchUnify, a leading enterprise agentic platform, was honored with a Silver Stevie® Award in the ‘Contact Center Solution – New Version’ category in the 17th annual Stevie® Awards for Sales & Customer Service. Read more
March 02, 2023
SearchUnify, a leading enterprise agentic platform, announced that it won the Technology Innovator Award in the category “Best Customer Support Enterprise Agentic Platform” for 2022 by Innovation in Business today. Read more
December 13, 2022
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Grid® Report for Enterprise Search, for eleven consecutive quarters in a row. Read more
September 22, 2022
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Grid® Report for Enterprise Search, for ten consecutive quarters in a row. Read more
August 15, 2022
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has bagged a Bronze Stevie at the 2022 International Business Awards, in the category : "Best Technical Support Solution - Computer Technologies". Read more
August 08, 2022
SearchUnify, recognized as a champion in the Enterprise Search category of Emotional Footprint Report 2022 from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. Read more
July 13, 2022
Automation Anywhere won the 2022 Sales and Marketing Technology Award for User Experience Optimization with SearchUnify. Read more
July 12, 2022
Grazitti Interactive’s SearchUnify was shortlisted in the 2022 SaaS Awards. SearchUnify secured its place in the Best SaaS Product for Customer Services / CRM. Read more
June 22, 2022
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Grid® Report for Enterprise Search, for nine consecutive quarters in a row. Read more
May 30, 2022
SearchUnify, an acclaimed enterprise agentic platform, was declared a finalist for “Workforce Innovation of the Year” at the prestigious Customer Contact Week Excellence Awards. The global awards are granted for exceptional performance in the field of contact center, employee engagement, customer experience and business strategy. Read more
May 05, 2022
SearchUnify Wins Gold Globee® Award at the 9th Annual 2022 Sales, Marketing, Customer Success, and Operations Excellence Awards in the Category : Best New Product or Service for Customer Service. Read more
April 21, 2022
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has bagged a Gold and a Silver Stevie at the APAC Stevie® Awards 2022 for its innovative product and the use of technology in customer service. Read more
March 22, 2022
SearchUnify Intelligent Chatbot was named a winner in the 2022 Artificial Intelligence Excellence Awards program, in the 'Virtual Intelligence' category. Read more
March 22, 2022
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Grid® Report for Enterprise Search, for two consecutive years in a row. Read more
March 02, 2022
Grazitti Interactive is now Great Place to Work-Certified™ for the third consecutive year. A global management consulting, Great Place to Work® certifies organizations on the basis of a High-Trust, High-Performance Culture™ Read more
March 01, 2022
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has bagged a Silver and a Bronze Stevie in the 'Contact Center Solution – New Version' and 'Best Use of Thought Leadership in Customer Service' categories at the 2022 Stevie® Awards for Sales and Customer Service. Read more
December 14, 2021
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Grid® Report for Enterprise Search, for the seventh consecutive quarter in a row. Read more
September 27, 2021
SearchUnify, an industry-recognized enterprise agentic platform, has won the AI TechAwards in the “bots/chatbots” category. This award is the latest in a series of notable wins that validate SearchUnify’s ability to leverage AI to render relevant digital experiences. Read more
September 09, 2021
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Grid® Report for Enterprise Search, for the sixth consecutive quarter in a row.
July 12, 2021
Grazitti Interactive’s SearchUnify was named a “Strong Performer” in The Forrester Wave™: Cognitive Search, Q3 2021. It received the highest scores possible in four criteria: analytics, applications, search, and usability. Read more
June 22, 2021
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Summer 2021 Grid® Report for Enterprise Search, fifth time in a row, after being positioned as a Leader in the G2 Spring 2021, Winter 2021, Summer and Fall 2020 Grid® Report.
May 25, 2021
NelsonHall, a leading global analyst firm, recognized Grazitti Interactive as an ‘Innovator’ in the Salesforce ecosystem in its
NEAT Leader 2020: Salesforce Services report. The evaluation was done using the NelsonHall Vendor Evaluation & Assessment Tool (NEAT), a methodology that assesses vendors against a range of criteria and business situations. Read more
May 06, 2021
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has bagged a Gold and a Silver Stevie at the APAC Stevie® Awards 2021 for its innovative product and the use of technology in customer service. Read more
March 24, 2021
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Spring 2021 Grid® Report for Enterprise Search, fourth time in a row, after being positioned as a Leader in the G2 Winter 2021, Summer and Fall 2020 Grid® Report.
March 05, 2021
Grazitti Interactive, parent company of SearchUnify, has been recognized as one of the top 15 Best Software Vendors, India in the annual G2 Best Software Awards, the largest software marketplace and review platform. Read more
February 02, 2021
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has bagged two silver Stevies in the ‘Best Use of Technology in Customer Service ’ and the 'Contact Center Solution – New Version' categories at the 2021 Stevie® Awards for Sales and Customer Service Read more
December 23, 2020
SearchUnify, a enterprise agentic search platform by Grazitti Interactive, has been named a Leader in G2’s Winter 2021 Grid® Report for Enterprise Search, third time in a row after being positioned as a Leader in the G2 Summer and Fall 2020 Grid® Report.
September 23, 2020
SearchUnify, a enterprise agentic search platform by Grazitti Interactive, has been named a Leader in G2’s Fall 2020 Grid® Report for Enterprise Search, second time in a row after being positioned as a Leader in the G2 Summer 2020 Grid® Report. Read more
July 13, 2020
SearchUnify, a enterprise agentic search platform by Grazitti Interactive, has bagged two silver Stevies in its first-ever nomination at the APAC Stevie® Awards 2020 for its innovative product and the use of technology in customer service. Read more
June 23, 2020
SearchUnify, a enterprise agentic search platform by Grazitti Interactive, has been named a Leader in G2’s Summer 2020 Grid® Report for Enterprise Search and recognized for high level of customer satisfaction and quality of support. Read more
March 18, 2020
Grazitti Interactive is now Great Place to Work-Certified™. A global management consulting, Great Place to Work® certifies organizations on the basis of a High-Trust, High-Performance Culture™. Read more
February 28, 2020
SearchUnify by Grazitti Interactive has won a Silver and a Bronze in its first-ever nomination at the prestigious Stevie® Awards for Sales & Customer Service. Read more
January 14, 2020
Grazitti has been named 'Company of The Year 2019' in the Enterprise Support Solutions Category by Silicon India. Grazitti was recognized for its dedicated services, employee centricity and technology-driven approach. Read more
December 06, 2019
Grazitti Interactive has been named a leader by the B2B rating and review firm, Clutch in the CRM Consultants segment. Clutch published verified customer reviews and organizes the information they receive into “Leaders Matrices” to highlight top leaders in different industries. Read more
May 29, 2019
SearchUnify has been cited as a contender in ‘The Forrester Wave™: Cognitive Search, Q2 2019’. The youngest product in the evaluation, it was recognized for its virtual agent and a well-thought-out technical architecture. Read more
February 16, 2019
Grazitti Interactive was awarded the ‘Highest Export - Software Development from Haryana' by Software Technology Parks of India (STPI), Mohali at the Indian School of Business, Mohali Campus. Read more