For production units, there are two things that matter the most – speed and precision. In a time where a key part of the production line is automated, any hiccup or breakdown could drill a huge hole in the firm’s pocket. But in an environment replete with automated tools, identifying and resolving a particular issue instantly seems to be a long shot.
Making troubleshooting a breezy affair, thanks to the fast and reliable search that eliminates the need for digging into never-ending product manuals.
Personalizing results for every search user on the basis of their profile & search pattern.
Deliver search results based on the syntax of the search, and not just keywords, to answer user queries precisely.
Getting real-time insights from analyzing the 360° view of the user journey.
SearchUnify provided responsive project management, high technical acumen and timely communication throughout our deployment.
After implementing SearchUnify, the quality of support improved significantly as our support heroes could access relevant information.
For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest.
The level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful.