Drive relevance for your suppliers, distributors, and employees across the supply chain by surfacing the right information at the right time
Revolutionize information discovery and enhance supply chain visibility to reduce cost and improve operational excellence
When employees don’t have to dig into incessant product manuals, they can access and share knowledge easily. SearchUnify’s AI-powered search engine indexes both structured and unstructured data to uncover technical product details, customer information, contracts and regulations, and so on. Therefore, providing a unified view of the supply chain, accelerating R&D, optimizing product maintenance, and unveiling better opportunities for collaboration.
Manufacturing units are drowning in data while employees continue to starve for information. SearchUnify bridges the gap between big data volumes and timely access by surfacing the right information at the right time. It analyzes user behavior, search history, user role, etc. to auto-tune results and deliver relevance. You can also opt for manual tuning to control search relevance.
Step up your personalization game with search results based on a user’s search behavior. SearchUnify leverages machine learning algorithms that automatically learn from your dealers’ online interactions and behavior patterns to recommend content that best fits the bill.
Distributed manufacturing doesn’t just leave the knowledge scattered, but it also disintegrates the desired expertise across teams and geographies. SearchUnify’s AI-powered insight engine leverages NLP to extract meaning out of big data volumes that constitute information regarding employees’ work histories, training, experience on different projects, etc. By tapping into this info, project managers can identify the experts within the organization in no time.
In the manufacturing industry, speed and precision can make or break your business. SearchUnify’s predictive analytics leverage historical and transactional data to identify patterns for risks and opportunities in a specific condition. Along with improving the supply chain visibility, it also helps you identify gaps in content.
Chatbots help you automate routine tasks and deflect L1 queries, like stock availability, shipment status, contract details, supplier status, etc. Unlike the traditional standalone bots, SearchUnify’s chatbots built on a cognitive search framework, boost response relevance and case resolution; freeing up your agents for high-value engagements.
By using SearchUnify to harness the power of AI, Bluebeam was able to use technology to dramatically improve our customers’ support experience.
For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest.