SearchUnify for Support

Elevate CSAT by Lowering Caseload, Turnaround & Resolution Time.

Scale Your Support Ecosystem with AI


Harness the power of AI-driven relevance, deep analytics & seamless accessibility to transform knowledge discovery and use in your support org.

Increase Agent Productivity

Help agents cut through the noise by providing them relevant, enterprise-wide information where and when they need it – regardless of where it resides and which support platform they use.

Increase Agent Productivity
Implement KCS Easily

Implement KCS Easily

Leverage sophisticated search to simplify and automate the knowledge creation process. Capture information and create knowledge articles as and when your support reps resolve queries – with a single click!

Scale Teams with Chatbots

Provide always-on, scalable service to your customers with chatbots built on top of cognitive search. Deflect more cases and answer L1 queries, and allow agents to focus on high-value support issues.

Scale Teams with Chatbots
Enhance ROI of Support Orgs

Enhance ROI of Support Orgs

Maximize cost savings with more productive agents and enhanced call deflection. Avoid costly tech staff deployments, and more readily invest in improving onboarding practices and training your support staff.

Improve First Call Resolution

Boost contact center quality by providing agents visibility into customer journeys and enable them to solve issues in the first call. Harness the power of AI-powered relevance at scale to solve cases faster.

Improve First Call Resolution

Experience SearchUnify


SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.
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Cognitive Search for Smarter Self-Service & Support.