Enterprise Search

How Cognitive Search Platforms Have Become Indispensable Across Enterprise Teams

How Cognitive Search Platforms Have Become Indispensable Across Enterprise Teams

August 12, 2021

Turn your enterprise data into your biggest advantage with cognitive search platforms. How? This blog post details.

4 Key Considerations for Choosing the Right Cognitive Search Vendor

4 Key Considerations for Choosing the Right Cognitive Search Vendor

July 27, 2021

The cognitive search vendor selection process can be very complicated. This blog will show you how to analyze your enterprise requirements, prospective vendors, and more.

Grazitti Interactive’s SearchUnify Named a Strong Performer in The Forrester Wave™: Cognitive Search, Q3 2021

Grazitti Interactive’s SearchUnify Named a Strong Performer in The Forrester Wave™: Cognitive Search, Q3 2021

July 14, 2021

Forrester evaluated the 13 most significant cognitive search vendors and named Grazitti Interactive’s SearchUnify a “Strong Performer” in its latest report. See what we believe makes us unique!

TSIA Shares Strategies to Amplify the Success of Intelligent Search

TSIA Shares Strategies to Amplify the Success of Intelligent Search

July 1, 2021

As the influx of data grows, intelligent search is rapidly taking hold across enterprises. To unlock its full potential, this TSIA report reveals 10 tips prior to implementing intelligent search.

How to Combat Low LMS Adoption with Engaging Learning Experiences

How to Combat Low LMS Adoption with Engaging Learning Experiences

June 22, 2021

AI-powered LMS platforms come bearing a myriad of benefits for creating hyper-personalized experiences in the most seamless way possible. Read more to know how!

Stemming & Lemmatization: Supercharging Enterprise Search for Contextual Information Retrieval

Stemming & Lemmatization: Supercharging Enterprise Search for Contextual Information Retrieval

June 16, 2021

In the era of AI-driven information management, it is almost impossible to find relevant information without stemming & lemmatization algorithms. Let's find out why.

Why Search Intent Matters for Enterprise Search & Its Impact on Your Relevance Equilibrium

Why Search Intent Matters for Enterprise Search & Its Impact on Your Relevance Equilibrium

June 8, 2021

Search intent in terms of enterprise search is usually uncharted land for firms. Learn what it is and how it impacts your enterprise search success.

How To Hot-Wire Your Enterprise Search Engine with Content Lifecycle Management

How To Hot-Wire Your Enterprise Search Engine with Content Lifecycle Management

April 6, 2021

Poor search performance stems from the engine as well as content lifecycle management strategy (or its lack thereof). Here are four strategies to improve both:

5 Ways Cognitive Technology Helps Stamp Out Zero Result Pages

5 Ways Cognitive Technology Helps Stamp Out Zero Result Pages

March 25, 2021

‘No Result’ pages act as dead-ends for users. Optimize your site-search to increase engagements with these 5 powerful strategies & eliminate zero-result pages.

Demystify User Intent & Context with Natural Language Processing

Demystify User Intent & Context with Natural Language Processing

March 23, 2021

Dive deep into the core components of NLP and the integral role it plays to understand user intent & context in AI-powered chatbots.

Content Findability: The Cornerstone Of Customer Self-Service

Content Findability: The Cornerstone Of Customer Self-Service

November 17, 2020

Despite the data being available in your database, are people struggling to find the relevant content at the right time? Then, here’s a panel discussion for you.

Mamba ‘21: Delivering on the Promise of Augmented Intelligence with More Insights, Better UX, and Smarter Service

Mamba ‘21: Delivering on the Promise of Augmented Intelligence with More Insights, Better UX, and Smarter Service

October 29, 2020

The latest SearchUnify release is out now! Some key highlights include a new app, more insights, a better deflection module & a bunch of UX enhancements. Read on

Case First to Knowledge First:

Simplifying the Journey to Sustainable Customer Support

Case First to Knowledge First:

Simplifying the Journey to Sustainable Customer Support

Support (re)Focus 2021 – A Virtual Customer Conference