Enterprise Search

Voice of Customer (VoC) for Customer Experience & Why You Need It

Voice of Customer (VoC) for Customer Experience & Why You Need It

January 4, 2023

Incorporating voice of the customer in your support and self-service content is crucial to seamless user experiences and improved content findability. Read this blog post to learn more.

5 Key Considerations for Evaluating Enterprise Search Vendors

5 Key Considerations for Evaluating Enterprise Search Vendors

December 27, 2022

Orgs are leveraging federated search tools to improve customer experience. Read on to know the top 5 considerations while evaluating your enterprise search vendor.

Natural Language Search: A Groundbreaking Formula to Uplift Search

Natural Language Search: A Groundbreaking Formula to Uplift Search

September 28, 2022

Natural language search allows users to speak or type in everyday language for more contextual responses. How? This blog post guides you through!

How Cognitive Search Platforms Have Become Indispensable Across Enterprise Teams

How Cognitive Search Platforms Have Become Indispensable Across Enterprise Teams

August 12, 2021

Turn your enterprise data into your biggest advantage with cognitive search platforms. How? This blog post details.

4 Key Considerations for Choosing the Right Cognitive Search Vendor

4 Key Considerations for Choosing the Right Cognitive Search Vendor

July 27, 2021

The cognitive search vendor selection process can be very complicated. This blog will show you how to analyze your enterprise requirements, prospective vendors, and more.

Grazitti Interactive’s SearchUnify Named a Strong Performer in The Forrester Wave™: Cognitive Search, Q3 2021

Grazitti Interactive’s SearchUnify Named a Strong Performer in The Forrester Wave™: Cognitive Search, Q3 2021

July 14, 2021

Forrester evaluated the 13 most significant cognitive search vendors and named Grazitti Interactive’s SearchUnify a “Strong Performer” in its latest report. See what we believe makes us unique!

TSIA Shares Strategies to Amplify the Success of Intelligent Search

TSIA Shares Strategies to Amplify the Success of Intelligent Search

July 1, 2021

As the influx of data grows, intelligent search is rapidly taking hold across enterprises. To unlock its full potential, this TSIA report reveals 10 tips prior to implementing intelligent search.

How to Combat Low LMS Adoption with Engaging Learning Experiences

How to Combat Low LMS Adoption with Engaging Learning Experiences

June 22, 2021

AI-powered LMS platforms come bearing a myriad of benefits for creating hyper-personalized experiences in the most seamless way possible. Read more to know how!

Stemming & Lemmatization: Supercharging Enterprise Search for Contextual Information Retrieval

Stemming & Lemmatization: Supercharging Enterprise Search for Contextual Information Retrieval

June 16, 2021

In the era of AI-driven information management, it is almost impossible to find relevant information without stemming & lemmatization algorithms. Let's find out why.

Why Search Intent Matters for Enterprise Search & Its Impact on Your Relevance Equilibrium

Why Search Intent Matters for Enterprise Search & Its Impact on Your Relevance Equilibrium

June 8, 2021

Search intent in terms of enterprise search is usually uncharted land for firms. Learn what it is and how it impacts your enterprise search success.

How To Hot-Wire Your Enterprise Search Engine with Content Lifecycle Management

How To Hot-Wire Your Enterprise Search Engine with Content Lifecycle Management

April 6, 2021

Poor search performance stems from the engine as well as content lifecycle management strategy (or its lack thereof). Here are four strategies to improve both:

5 Ways Cognitive Technology Helps Stamp Out Zero Result Pages

5 Ways Cognitive Technology Helps Stamp Out Zero Result Pages

March 25, 2021

‘No Result’ pages act as dead-ends for users. Optimize your site-search to increase engagements with these 5 powerful strategies & eliminate zero-result pages.