SUDO - Technical Blogs

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How Reinforcement Learning Optimizes Search Relevance

How Reinforcement Learning Optimizes Search Relevance

February 22, 2024

Unlock the power of reinforcement learning in enterprise search. Learn how it enhances relevance and agent productivity in this blog post.

The Impact of Machine Learning on Federated Search Relevance

The Impact of Machine Learning on Federated Search Relevance

February 1, 2024

Traditional federated search is only keyword-based, often leading to irrelevant results. Learn how ML is changing the entire game by facilitating personalized responses.

Are LLMs Lying to You? Exposing The Hidden Cost of AI Hallucinations

Are LLMs Lying to You? Exposing The Hidden Cost of AI Hallucinations

January 31, 2024

Uncover the hidden dangers behind AI hallucinations, what causes them, mitigation tips, & how to build reliable AI partnerships in this eye-opening blog post.

How Neural Search is Redefining Enterprise Efficiency

How Neural Search is Redefining Enterprise Efficiency

December 14, 2023

Enterprise search can take any business to the next level in many aspects. However, neural search performs even better in terms of context and accuracy.

Navigating the Unknown: Anomaly Detection and the Power of Machine Learning

Navigating the Unknown: Anomaly Detection and the Power of Machine Learning

December 12, 2023

What is anomaly detection in machine learning?️‍ Uncover hidden patterns & prevent crises by learning how ML detects unusual customer behavior to improve CX.

Synergizing Knowledge Graphs and LLMs for Advanced Information Retrieval

Synergizing Knowledge Graphs and LLMs for Advanced Information Retrieval

December 4, 2023

Uncover the synergy between LLMs and Knowledge Graphs in this blog post and learn how they optimize information retrieval for an unmatched customer experience.

Optimizing Chatbot Performance: The Power of Prompting and Temperature Control

Optimizing Chatbot Performance: The Power of Prompting and Temperature Control

November 8, 2023

Learn how SUVA (SearchUnify Virtual Assistant) leverages prompting and temperature-setting techniques to drive relevant, contextual, and creative responses.

SearchUnify’s Knowbler: Your Compass in the Chaotic World of Customer Support

SearchUnify’s Knowbler: Your Compass in the Chaotic World of Customer Support

October 26, 2023

Learn how Knowbler's latest feature ‘new vs. known case analysis’ can transform your customer support game. Read this blog post for more.

Vector Search Explained: The Anatomy of Delivering Relevant Responses to Similar Queries

Vector Search Explained: The Anatomy of Delivering Relevant Responses to Similar Queries

September 27, 2023

Unlock the power of Vector Search with SearchUnify for personalized, efficient customer support. Request a demo today!

How Knowledge Graph Elevates Your Natural Language Search

How Knowledge Graph Elevates Your Natural Language Search

August 10, 2023

Discover the significance of knowledge graphs in Natural Language Search & how SearchUnify harnesses their power. Unravel personalization & enhanced search.

Unlocking the Power of Large Language Models in Sentiment Analysis for Customer Support

Unlocking the Power of Large Language Models in Sentiment Analysis for Customer Support

August 3, 2023

Discover how Large Language Models can significantly improve sentiment analysis-based tasks, such as text understanding, customizing replies, and more in this blog.

Leveraging Large Language Models to Deliver Direct Answers for Seamless Search Experience

Leveraging Large Language Models to Deliver Direct Answers for Seamless Search Experience

July 31, 2023

Uncover the transformative power of LLMs in providing accurate direct answers. Explore how they revolutionize information and redefine the search experience.

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