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How Insurance Sector Leverages Cognitive Search to Optimize Revenue Streams

How Insurance Sector Leverages Cognitive Search to Optimize ...

Leading banks, insurance companies, and other financial institutions are data-driven organizations. From helping underwriters gain insights into customer profiles, assessing risk and detecting fraud to providing personalized marketing campaigns, insurers are highly dependent on data. Goes without saying that capturing and then manually processing all this data can be cumbersome. And even then there is a possibility of human error which can set the business back by millions of dollars. This is why industry stalwarts are actively looking for solutions to…

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Key Takeaways from TSIA’s Report on Ameliorating KM Initiatives with Analytics

Key Takeaways from TSIA’s Report on Ameliorating KM Initia...

We are living in the information age, which makes knowledge one of the most potent weapon in a company’s arsenal. Seamless and timely access to relevant information can make or break a company’s ability to stay competitive. Given the importance, it’s critical that organizations manage their knowledge effectively. But there’s a problem. Despite a good start, most organizations fail to keep the progress curve going up. With deep analytics, you can see that curve skyrocket. But how can analytics help with…

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Artificial Intelligence or Augmented Intelligence – What You Need To Know Before Adopting AI

Artificial Intelligence or Augmented Intelligence – Wh...

A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. – Alan Turing Gartner has predicted that the business value derived from AI will reach a maximum of $3.9T by 2022. But the report also states that about 20% of the companies will have their employees allocated to monitoring and guiding neural networks. AI investment has undoubtedly become the top priority of businesses. But before getting into the thick of things,…

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8 Best Practices for Working from Home

8 Best Practices for Working from Home

These are unprecedented times. Conferences and events are moving online, e-meets and work from home are becoming the new norm. Telecommuting or work from home (WFH) is not new for some whereas some of us would be dealing with it for the first time. Although the concept of WFH is not new to SearchUnify, this is the first time when we have asked our entire workforce to work from home. After all, the safety and wellbeing of our employees matter the…

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Why Integrating Vision with Technology is Paramount for Enterprise Search Success

Why Integrating Vision with Technology is Paramount for Ente...

The amount of digital information created and replicated is growing by leaps and bounds. The good news is Enterprise search solutions help organizations to deal with this sea of data efficiently. Thus, streamlining the workflow, driving profits and making the right information available at the right time. But the bad news is A failed attempt in implementing this solution can be worse than a nightmare. Data in hand will be no less than a monster that will eat up your organization’s…

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3 Reasons You Should Attend Our Webinar On Cognitive Search: The Missing Chapter In Your Chatbot Story

3 Reasons You Should Attend Our Webinar On Cognitive Search:...

Technology Services Industry Association (TSIA) and SearchUnify are hosting an interactive webinar on March 26, 2020 where our CTO Vishal Sharma will be joining John Ragsdale, Distinguished VP of Research - TSIA, and Omar Fdawi, Sr. Research Associate, Enterprise Technology - TSIA. The trio will be discussing some interesting aspects of chatbots and why cognitive search is the missing chapter in your chatbot story. Sounds interesting? Register here. If it doesn’t sound interesting yet, here are 3 reasons why you should…

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How Cognitive Search is Opening New Roads for Education Industry

How Cognitive Search is Opening New Roads for Education Indu...

A quick search on 'AI across industries ' will reveal a number of results that stress upon the same thing: the need for a digital brain. Well, thanks to cognitive search, it’s not just possible but quite easy too. But when it comes to the education sector, the challenges are unlike any other. Around 92 percent of students worldwide are interested in personalized support and information on degree progress. And that's just the students. Educational institutes have many other users—alumni, aspirants,…

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Driving Value Out Of Customer Data With Actionable Search Analytics

Driving Value Out Of Customer Data With Actionable Search An...

This isn’t a blog post about how important enterprise search is for your business. I’m assuming that you’re armed with a good search solution and have the basics down. It’s about stepping on the gas by focusing on your enterprise search analytics. A capable search engine provides tonnes of reports, and hidden inside those detailed reports are trends and opportunities just waiting to be identified to make the lives of your customers and support teams easier. While it's true that different…

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Proactive Support: The Catalyst to Deliver Next-Gen Customer Service

Proactive Support: The Catalyst to Deliver Next-Gen Customer...

“Your customers are the lifelines of your company, and they need to be treated likewise.” Customer loyalty is something that keeps service providers up at night. If 32% of customers would stop doing business with a brand they loved after one bad experience and a staggering 92% after two or three negative interactions (Source), retaining them is indeed shooting for the stars. A retained customer will buy more from you, is easier to upsell to, and might even recommend you to…

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3 Reasons You Should Attend Our Webinar On Augmented Intelligence: The Future Of Enterprise Search

3 Reasons You Should Attend Our Webinar On Augmented Intelli...

We’re hosting a webinar with guest speaker Miles Kehoe, Founder & President, New Idea Engineering. It will focus on how augmented intelligence can change the face of AI adoption for enterprises & help ‘em build a robust search strategy. Register here. If the title of webinar wasn’t enough to lure you, here are 3 reasons to attend it: 1. You’ll Get Expert Advice From Enterprise Search Futurists With AI topping the list of this year’s trends, we invited Miles Kehoe, Founder…

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