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3 Days Filled with Idea Sharing & Networking – TSW’18, San Diego

Technology Services World (TSW) 2018 San Diego is barely a week away and we cannot wait to meet and plan your support-led expansion! TSW is an annual conference hosted by the Technology Services Industry Association (TSIA) which brings together the brightest minds from the sales and support industries. This makes it one of the best places to network, discuss ideas, and stay up-to-date with the current trends in technology services space. By attending the event you get to: Learn about latest...

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AI & Search Analytics: The Yin and Yang of High-Performing Content Pieces

“Tracking marketing is a cultural thing. Either tracking matters or it doesn’t. You’re in one camp or the other. Either you’re analytical and data-driven, or you go by what you think works. People who go by gut are wrong.” ~ Stuart McDonald, CMO - Freshbooks Tracking content’s performance is of utmost importance. Otherwise, you stand at the risk of creating content that does not perform well because it fails to meet user’s needs. By amalgamating the extraordinary power of search analytics with the...

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[INFOGRAPHIC] Build on Your Salesforce Service Cloud with Cognitive Search

Employees waste around 20% of their time looking for information to do their job. That’s a lot, isn’t it? This means there is one giant rock lying between your employees and their enhanced productivity. By leveraging an AI-driven enterprise search solution, your teams can overcome this hurdle and work without any hiccups. An all-inclusive search paired with handy features saves an awful lot of time as well as effort. The following infographic sheds more light on the subject. [ALSO READ: How To...

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SearchUnify and the General Data Protection Regulation (GDPR) — What Our Clients Should Know

SearchUnify’s primary emphasis is, being in compliance with any existing decrees and regulations pertaining to the collection, distribution and utilization of any data, including personal identifiable information. With the initiation of the General Data Protection Regulation (GDPR) in the European Union, Grazitti Interactive with its product SearchUnify vows to its customers, especially the clients using our business search solution, to be an ally in Compliance and Data Protection not only across Europe/US, but worldwide. Grazitti Interactive, aspires to work as ‘data...

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Banking on Artificial Intelligence to Deliver Relevant Results

Relevance is the driving force behind every effective search solution. After all, what good is a search that does not even fetch the right results? A study by Advanced Web Rankings revealed that average users do not look past the initial five results on the first result page. This implies simply indexing information does not cut it anymore. The best results need to be right at the top in order to catch the user’s eye. In the purview of search, relevance –...

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[Infographic] How to Foster Online Communities with AI-driven Enterprise Search

Why do organizations build and manage online communities? To eliminate minor pitfalls which customers face and effectively deflect cases, correct? However, it ain’t that easy. To make it happen, a community needs to proactively deliver the right content and also engage its users. Sounds like a herculean task, doesn’t it? Well, it doesn’t have to be. For a powerful search solution, it’s like a walk in the park. Check the following infographic to know how: [Also Read: INFOGRAPHIC–Benefits Of AI-Driven Enterprise Search For...

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