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SearchUnify Virtual Assistant (SUVA)

World’s First Federated, Information Retrieval Augmented Virtual Assistant for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale

SearchUnify Virtual Assistant (SUVA)

Delivering
Real Outcomes

75%

Self-service Resolution Rate

38%

Improvement in CES

35%

Reduction in Support Costs

SearchUnifyFRAGTM Approach

Enabling Context-aware, Personalized and Efficient Conversational AI Experiences

"A Best-of-Breed" Intelligent Virtual Assistant Trusted by Leading Companies Globally

Flexera
Accela
delphix

Enterprise-wide Applications of Conversational AI

Supported Integrations

Salesforce
Zendesk
khoros
ServiceNow_logo
HLV_Logo_Horizontal
HLV_Logo_Horizontal

Empower Your Customers and Employees to Quickly & Contextually Resolve Queries

Higher Support ROI
Lower User Effort
Reduced L1 Caseload
Lower Agent Burnout
Improved CSAT and ESAT
Increased User Retention

Awards and Recognitions

tsia
forrester
AI TechAward
ai-tech-award
customer-award
stevie-awards

Ready to Elevate Your Customer & Employee Experiences? Let's Talk