From Reactive Case-First to
Proactive Knowledge-First Support

The world’s first ML solution empowering employees to create, review, and share knowledge, within their workflows.

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Elevating Knowledge Outcomes for Leading Global Enterprises

namely
geotab
natterbox
syntellis

Knowbler: Augmenting Knowledge Workflows with
Machine Learning and Generative AI

SearchUnify’s Knowbler Won the Bronze Stevie® Award
at the 2023 American Business Awards®

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suva-quotesOur Customers Love Knowbler

“Internally, we struggled a lot to measure the success of our content and to demonstrate, with data, the areas where we could stand to improve, and SearchUnify solves both of those problems. If you're trying to implement KCS strategies into your support org, SearchUnify will help you make your case with stakeholders, with clear case deflection metrics and actionable insights.”
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Peter Rittweger

Content Manager, Namely

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Create Value from Knowledge & Elevate Your Business Outcomes

Accelerate Support Knowledge Creation with Generative AI and ML

Propel Knowledge Linkage and Knowledge Article Improvement

Augment Knowledge Optimization with Content Health & Adoption Analytics

Ride the LLM Wave With SearchUnify’s Knowbler

Knowbler Works Right Where Your Agents Do

Seamlessly integrates with the software of your choice in just a few clicks

zendesk
salesforce
ServiceNow
microsoft-dynamics
Khoros

Ready to Elevate Your Customer & Employee Experiences? Let's Talk