By using SearchUnify to harness the power of AI, Bluebeam was able to use technology to dramatically improve our customers’ support experience.
After implementing SearchUnify, the quality of support improved significantly as our support heroes could access relevant information.
For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest.
The level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful.
We are able to securely share relevant information from all our portals with the ultimate goal of achieving greater self-service.
