Revolutionize the Way Users Search for Answers on Your Site
Control the search experience on your site with results optimization from SearchUnify. Manually boost relevant results to the top of the page for higher content engagement and a richer user experience.
SearchUnify algorithms leverage Natural Language Understanding to identify the context of the user query, with an intelligent autocomplete that understands what your user is searching for on your site. The self-learning algorithm identifies synonyms and spelling errors, quickly adding them to their dictionary to display the correct result.
Unify all your content sources – from blog posts, FAQs, discussion boards, documentation etc. – for a streamlined search experience. With SearchUnify, you can integrate your site with multiple external and internal content sources.
Classify your content with custom facets for your site to help users distinguish between results on the basis of content source, category, date range, price, type of documents – any tag can be added manually!
SearchUnify’s AI-driven algorithms identify the context behind a search query by leveraging search data and behavior to better understand what a user is saying and recommend relevant content to help them solve their problems.
Leverage virtual assistants built on search intelligence to provide instantaneous support to your users. SearchUnify’s smartbots can search for data across your enterprise to retrieve relevant information and also take into account a user’s journey across your site to provide unique responses.
After implementing SearchUnify, the quality of support improved significantly as our support heroes could access relevant information.
For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest.
The level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful.