Generative AI

What is Explainable AI? Why Does It Matter?

What is Explainable AI? Why Does It Matter?

April 19, 2023

Make humans trust robots with explainable AI. Deploy XAI with the right tools to build trust, mitigate risks & increase productivity. This post explains how.

ChatGPT for Customer Service: Optimizing Its Potential With Cognitive Tech

ChatGPT for Customer Service: Optimizing Its Potential With Cognitive Tech

March 24, 2023

ChatGPT is gaining traction for its advanced capabilities but it is not without limitations. Know how cognitive technology helps optimize it for customer service.

Things You Can And Cannot Do with ChatGPT

Things You Can And Cannot Do with ChatGPT

March 17, 2023

ChatGPT is taking the world by storm. But is this generative AI a real game changer or merely hype? Read this blog to know.

Top 5 AI Trends That Will Redefine Customer Support in 2023 & Beyond

Top 5 AI Trends That Will Redefine Customer Support in 2023 & Beyond

February 27, 2023

AI analyzes customer data in real-time & curates personalized support. Read more to know the top AI trends that will refine your support ecosystem in 2023 & beyond.

2022 – The Year We Met AI Bots

2022 – The Year We Met AI Bots

February 22, 2023

ChatGPT is intended to work like a human conversation, exchanging information back and forth with the user. Check out this blog to know more!