Large Language Models (LLMs)

Customer Experiences, Cognitive Search, Large Language Models (LLMs), Intelligent Virtual Assistant

Navigating the Black Friday & Holiday Rush: 5 Strategies to Prepare Your Customer Support Team

November 23, 2023

This blog post highlights 5 effective strategies to empower your support team to deliver superior customer experiences during Black Friday and the holiday season. Read more!

Large Language Models (LLMs), SearchUnifyFRAG

The 5C Consideration Framework: Your Guide to Successful Large Language Model (LLM) Implementation

October 12, 2023

This blog post delves into the robust 5C consideration framework complying which can help implement Large Language Models (LLMs) successfully. Read more!

Large Language Models (LLMs), Knowledge Management, Knowledge Base, Knowledge‑first Culture

Reshaping the Future of Knowledge Management with Large Language Models

May 23, 2023

Large Language Models (LLMs) are capable of revolutionizing knowledge management by automating content creation, curation, and translation. Learn how!