DCX

The Role of Cognitive Technology in Improving the Digital Customer Experience

The Role of Cognitive Technology in Improving the Digital Customer Experience

May 9, 2022

Support organizations have invested heavily in multiple digital support channels to create a seamless omnichannel digital customer experience. Read this blog to learn how cognitive technology brings more opportunities to improve the digital support experience for both customers and employees.

4 Reasons Why You Should Attend TSIA World: Interact 2022

4 Reasons Why You Should Attend TSIA World: Interact 2022

April 27, 2022

Grab your lanyard and learn how you can drive value from TSIA World: Interact Conference in a full circle. Read this blog to know more.

4 Reasons Why Companies Fail to Provide a Seamless Digital Customer Experience

4 Reasons Why Companies Fail to Provide a Seamless Digital Customer Experience

March 15, 2022

Can’t put your finger on why your firm is struggling with DCX? This post reveals four factors that could be at pulling you down.

User Group Meet 2022