Cognitive Technology

How Cognitive Technology is Shaping the Future of Employee Learning & Development

How Cognitive Technology is Shaping the Future of Employee Learning & Development

September 24, 2021

With new roles emerging and skill requirements changing, enterprises are looking to re-skill and upskill their workforce. Read on how cognitive tech revolutionizes employee learning.

Intelligent Chatbots: Reinventing Cybersecurity with Virtual Watchguards

Intelligent Chatbots: Reinventing Cybersecurity with Virtual Watchguards

September 16, 2021

The proliferation of new technologies has altered the cybersecurity landscape where chatbots safeguard your data by funneling conversations via encrypted networks. Here’s how!

How to Scale Your Customer Success Function with Cognitive Technology

How to Scale Your Customer Success Function with Cognitive Technology

September 14, 2021

Is cognitive technology the answer to scaling customer success function efficiently? If so, how? This crisp blog post answers this and many more questions about what’s next in CS.

How to Triangulate the Agent Engagement Sweet Spot with Cognitive Technology

How to Triangulate the Agent Engagement Sweet Spot with Cognitive Technology

September 7, 2021

One important aspect of running a successful business is engaged employees. This blog post reveals 5 ways to nurture engagement using cognitive technology.

Delivering Harmonized Customer Experience Across Support Channels

Delivering Harmonized Customer Experience Across Support Channels

September 3, 2021

It’s not about channel; it’s about experience. Customers want to be heard, irrespective of the number of channels being offered. Learn how cognitive technology integrates each channel & offers a seamless customer support experience.

How Cognitive Technology is Remolding the Realm of Cybersecurity

How Cognitive Technology is Remolding the Realm of Cybersecurity

August 27, 2021

The next wave of cybersecurity is here! This blog talks about how cognitive technology curbs cybercrime and prevents firms from advanced cyberattacks. Read on to know more!