The worldwide chatbot market is projected to amount to $454.8 million in revenue in 2027, up from 40.9 million dollars in 2018. The chatbot wave is at an all-time high, and there isn’t a single industry that remains unaffected. So, going into 2022, we thought of acquainting you with the top six trends that’ll help you ride the chatbot wave without hitting the proverbial wall. Read More.
The advent of Generative AI into customer service heralds an exhilarating advancement, bringing forth unparalleled advantages alongside novel challenges.
Explore the search relevance metrics that will help to measure the effectiveness and usefulness of the search results and ensure a seamless user experience.
Do you often face support escalations when your chatbot fails to provide suitable solutions to your customers? Read more to see how GenAI solves this problem.
© 2017 - 2024 SearchUnify. All rights reserved.
