Average Handle Time

How to Improve Average Handle Time Without Compromising on CSAT
Customer Support, Average Handle Time, Agent Productivity, AI‑Powered Support Applications

How to Improve Average Handle Time Without Compromising on CSAT
September 29, 2020

AHT is a measurement of how long an interaction with a customer takes. Read on to know how you can calculate and reduce it without compromising on CSAT score.

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