Leads the G2 Grid Report for Enterprise Search for the third year in a row.
Mountain View, CA | March 31, 2023 — SearchUnify, a unified cognitive platform, announced that it has been honored as a “Leader” in G2’s Spring Report 2023. This marks the platform’s third consecutive year of excellence as it forges towards many more accolades.
SearchUnify continues to emerge as a leading platform that revolutionizes knowledge discovery, renders pitch-perfect results, and improves business outcomes.
“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”
“We are ecstatic and honored to receive such overwhelming feedback from our customers. We promise to continuously upscale, unleash blazing-fast results, and surpass consumer expectations for years to come,” said Alok Ramsisaria, CEO of Grazitti Interactive, SearchUnify’s parent company. “This recognition is a testament to our dedication towards round-the-clock innovation and seamless digital experiences, thereby setting us apart from the competition,” he added.
“SearchUnify’s excellence knows no bounds when it comes to accelerating growth and elevating digital experiences. And G2’s recognition proves that we raise the bar even further every year with our best-in-class AI solutions,” said Vishal Sharma, CTO at SearchUnify.
Here’s What Customers Said About SearchUnify
More than 80 million people annually — including employees at all of the Fortune 500 — use G2 to make smarter software decisions based on authentic peer reviews. Here’s what their unwavering thoughts are about SearchUnify:
“SearchUnify as a tool is comprehensive and easy to use, particularly with the advice and guidance I have gotten from Lynette.SearchUnify is helping to drive down our self help rate for our customers”
– Enterprise Support Manager
“SearchUnify’s talented and motivated team takes accountability and gets stuff done! The team ensures progress, solves problems, and takes on challenges.”
– Sr. Director Self-Help and Content Strategy
“SearchUnify provides my team with valuable insights that not only prove the value of our work – but also helps us drive our content strategy forward. It’s been invaluable in driving Knowledge Base adoption across my org.”
– Content Manager
About G2 Grid® Reports
Grid® Reports compare products in a given category based on satisfaction and market presence scores. SearchUnify achieved a Leader ranking on the Grid® Report for Enterprise Search by receiving positive reviews from verified users, compared to other products in the same category. The report compares and contrasts how SearchUnify performed vs. other vendors across user satisfaction rankings including likeliness to recommend, product direction, business value, ease of use, ease of set-up, and quality of support.
SearchUnify is a unified cognitive platform that fuels the unification of disparate data silos to build a centralized content repository, an insights engine that articulates analytics to monitor KPIs and react to changing trends in real-time. It powers multiple next-gen applications including Intelligent Chatbot, Escalation Predictor, Agent Helper, KCS Enabler, and Community Helper – all of which elevate & personalize the experience of customers, agents, community managers, knowledge workers, and support managers.
Senior Social Media Manager, SearchUnify