SearchUnify’s Intelligent Chatbot Bags the 2021 AI TechAward

Mountain View, CA | Sep. 27, 2021: SearchUnify, an industry-recognized unified cognitive platform, has won the AI TechAwards in the “bots/chatbots” category. This award is the latest in a series of notable wins that validate SearchUnify’s ability to leverage AI to render relevant digital experiences.

The 2021 AI TechAwards celebrates technical innovation, adoption and reception in the AI, Machine Learning & Data Science industry and by the developer community. The winners will be commemorated at the 2021 AI TechAwards Ceremony during AI DevWorld Virtual (Oct 26-28, 2021), the largest Artificial Intelligence, Machine Learning & Data Science conference with tracks covering NLP, Open Source AI, AI for the Enterprise, Deep AI, Neural Networks and more.

The 2021 AI TechAwards received hundreds of nominations from around the world. All the nominations were meticulously evaluated by a panel of experts, where the winning products were adjudged and selected on on three criteria:

  1. attracting notable attention and awareness in the AI, Machine Learning & Data Science industry;
  2. general regard and use by the developer & engineering community;
  3. and being a leader in its sector for innovation.

SearchUnify was recognized for its best-of-breed chatbot which is built on a unified cognitive platform. It leverages AI, ML, NLP, and auto-intent training to analyze and learn from historical data. Pushing the envelope, the intelligent chatbot gauges human sentiments to empathize with the user while offering immediate and relevant responses.

“Grazitti Interactive’s SearchUnify is a great example of the newest AI & Machine Learning technologies now allowing developers & engineers to build upon the burgeoning AI industry. Today’s cloud-based software and hardware increasingly runs on systems needing increased data and intelligence. Grazitti Interactive’s win here at the 2021 AI TechAwards is evidence of their leading role in the growth of the AI ecosystem,” said Jonathan Pasky, Executive Producer & Co-Founder of DevNetwork, producer of AI Dev World & the 2021 AI TechAwards.

“We are honored to be awarded in the chatbot category! The intelligent chatbot was one of the first applications to be powered by our unified cognitive platform. This win is a clear validation of our effort into delivering support excellence for customers and agents alike. Our chatbots have revolutionized self-service support by automating workflows and emulating the benefits of human interaction by providing personalized and meaningful responses instantly,” said Vishal Sharma, CTO, SearchUnify.

About AI DevWorld

The AI TechAwards recognize top organizations, technologies, and products in the global AI & ML industry. The AI Dev World is the largest artificial intelligence dev event spanning across chatbots, machine learning, and deep AI networks. This conference provides an introduction to AI along with a landscape view on the newest AI technologies to software engineers and data scientists from across the globe.

About SearchUnify

SearchUnify is a unified cognitive platform that revolutionizes information findability, fuels intelligent enterprise search, and makes for a robust platform for AI-based apps like Intelligent Chatbots, Agent Helper, KCS Enabler, Escalation Predictor, and Community Helper. Its AI powers relevant and personalized search results for customers, partners, and employees across industries.

Media Contact
Ajay Paul Singh
Head of Marketing, SearchUnify
pr@grazitti.com

No Comments

Post a Comment

Case First to Knowledge First:

Simplifying the Journey to Sustainable Customer Support

Case First to Knowledge First:

Simplifying the Journey to Sustainable Customer Support

Support (re)Focus 2021 – A Virtual Customer Conference