Knowbler won its first Bronze Stevie® Award for the “Artificial Intelligence/ Machine Learning Solution” category in 2023.
Mountain View, CA | May 1, 2023 – SearchUnify’s Knowbler, the world’s first knowledge-centered customer service product, has been named the winner of the Bronze Stevie® Award in the “Artificial Intelligence/Machine Learning Solution” category in The 21st Annual American Business Awards®.
The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.
Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 13. Tickets are now on sale.
More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Thought Leader of the Year, and App of the Year, among others. SearchUnify’s Knowbler was nominated in the “Artificial Intelligence/Machine Learning Solution” category.
Knowbler is the world’s first AI/ML solution empowering employees to create, review, and share knowledge, within their workflows. It leverages the Large Language Model (LLM), AI & ML algorithms, and other techniques to deliver impeccable knowledge management, automate complex processes, make data-driven decisions, and improve operational efficiency.
“Transitioning from case-first to knowledge-first culture is the top priority for forward-thinking organizations across the globe. And we are committed to empowering them with next-gen products like Knowbler for seamless transition,” said Vishal Sharma, CTO, SearchUnify. “This prestigious award validates that we are moving in the right direction and inspires us to continue doing that,” he added.
More than 230 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.
“It is very gratifying for us to be able to recognize the achievements of such a wide variety of organizations, teams, and individuals in the 21st ABAs, and we look forward to bringing them together in New York on June 13 to celebrate with them,” said Maggie Miller, President of the Stevie Awards.
Details about The American Business Awards and the list of 2023 Stevie winners are available at www.StevieAwards.com/ABA.
SearchUnify is a unified cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, Intelligent Chatbot (SUVA), Agent Helper, Knowbler, Escalation Predictor, and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
Senior Social Media Manager, SearchUnify