Mountain View, CA | March 22, 2022 – The Business Intelligence Group today announced that SearchUnify Intelligent Chatbot was named a winner in its Artificial Intelligence Excellence Awards program.
It won the award in the Virtual Intelligence category. The bot is an amalgamation of AI, federated search, and unsupervised learning. That is why unlike rudimentary bots, it delivers on the promise of contextual and personalized responses. Also, getting a typical chatbot up and running is resource-intensive, whereas SearchUnify’s intelligent chatbot starts being a support maven’s right-hand man from the get-go with minimal training.
“We are thrilled beyond words to have received this award. It serves as a testament of our conversational AI and encourages us to strive for excellence so that we continue helping our customers ride the chatbot wave,” said Vishal Sharma, CTO, SearchUnify.
“We are so proud to name SearchUnify’s Intelligent Chatbot as a winner in our inaugural Artificial Intelligence Excellence Awards program,” said Maria Jimenez, chief nominations officer for Business Intelligence Group. “It was clear to our judges that SearchUnify was using AI to improve the lives of their customers and employees. Congratulations to the entire team!”
SearchUnify is a unified cognitive platform by Grazitti Interactive that revolutionizes information findability, fuels intelligent enterprise search, and makes for a robust platform for AI-based apps like Intelligent Chatbot, Agent Helper, KCS Enabler, Escalation Predictor, and Community Helper. Its AI powers relevant and personalized search results for customers, partners, and employees across industries.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
Karamjeet Singh Khosa
Senior Marketing Manager, SearchUnify