Salesforce

Salesforce Service Cloud, Salesforce, Customer Support, Agent Productivity, Knowledge Management, Escalation Management

How SearchUnify Makes Salesforce Service Console Users’ Life Easier

January 7, 2022

Simplify your support agents’ life working in Salesforce Service Cloud with SearchUnify’s unified cognitive platform. Tap into AI & ML to redefine information discovery.

Salesforce, Customer Experience, Agent Experience

Delivering Next-Gen CX & EX with the Powerful Duo of Salesforce & SearchUnify

May 19, 2021

Read on to know how SearchUnify augment productivity within Service Console, drive self-service success within Community Cloud & boost knowledge sharing within Salesforce Platform.