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Meet us at World Summit AI 2025Re-imagining Customer Support
with Agentic AI
December
09-10, 2025
Doha Exhibition &
Convention Center, Qatar
KCS Aligned Vendor Series
Foundations for Achieving AI-Driven
Support & Knowledge Excellence
December 09, 2025
09:00 AM PST
SPEAKERS
Michelle Stumpf
KCS Certified Trainer & Head
of Knowledge ManagementCelonis
Brian Corcoran
KCS Certified Practitioner &
Global Support EvangelistSearchUnify
Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery
Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report
Ranked #1 Two Years in a Row
Bronze Winner in 2025 Stevie® Award for
Technology Excellence
The Complete Guide to Enterprise Search
Discover the world of enterprise search with our comprehensive guide. Learn its types, benefits, challenges, and how to …
Transforming Customer Service with Federated Learning
Enhancing customer service through federated learning: Collaborative AI approach for improved insights while ensuring da…
7 Top Reasons Why You Need Federated Search
Unify content access, boost relevance, and improve user experience across platforms
Why Should You Invest in LLM-Powered Enterprise Search?
Explore the value LLMs bring to enterprise search: context, relevance, and ROI
The Coexistence of Large Language Models and Enterprise Search: Examining the Path Forward
Discover the mesmerizing world of LLMs and their impact on enterprise search. Will they revolutionize how we search for …
The Evolution of Enterprise Search: Harnessing AI for Success
See how AI-driven search improves speed, accuracy, and user experience at scale
Building Premium Support Plans That Deliver Exceptional CX
Craft tailored support tiers that boost satisfaction, loyalty, and business impact
How Chatbots & LLMs Are Weaving the Future of Digital Experience
Explore how conversational AI and LLMs are transforming user engagement and CX
Driving Self-Service with Search Insights & Augmented Intelligence
See how analytics and AI-powered insights empower proactive self-service delivery
Demystifying Contextual Query Embedding
How do machines decipher the context of queries? How do they generate results? With Query Embedding. This blog explains …
How Headless LMS & Cognitive Tech Improve Customer Experience
Discover how modular learning and intelligent tech deliver dynamic CX at scale
How to Make the Most of Your SearchUnify Free Trial
Step-by-step tips to explore key features, drive impact, and maximize your trial
Begin your AI Transformation
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