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Why SearchUnify?

Artificial Intelligence Driven Search

Deliver relevant and personalized search results with cross-platform enterprise search powered by Artificial Intelligence algorithms derived from end-user behavior.

Drive Self-Service Support

Empower your customers, employees and partners with knowledge from your website, CMS, CRM, Community, Knowledge base, and other platforms.

Get Content Performance Insights

Understand when, where, and what your users are searching. Measure the quality of search results and do a detailed content gap analysis.

One Search, Infinite Scope

Experience the Unreal

Key Features Of SearchUnify

Channel For Product Insights

Get insights from users for feature enhancements and areas of improvement for products.

Auto Classification

Get your unstructured information categorized, structured, and accessible regardless of the source it’s residing in.

Result Optimization

Drive content engagement by manually boosting results for the most relevant content pieces to increase their ranking in the search results.

Intelligent Search Reporting

Subscribe and view reports for search queries across different regions, top conversions, queries driving minimal search results, content usage, and performance.

BOT Substitute Technology

Empower your support engineers with the most relevant responses while keeping the human factor in customer interactions - increasing efficiency and satisfaction.

Out Of The Box Integration

Securely integrate sites, Communities (Salesforce ®, Lithium, Jive, SharePoint), CMS (Drupal, WordPress), Content Solutions (MadCap, MindTouch), and Support (Service Cloud, Zendesk).

Integrated Solutions for SearchUnify

Bring the power of enterprise search to your community or site and drive higher engagement, case deflection and self-service success.

For SalesforceTM

Improve case deflection and succeed at self-service (in Salesforce Lightning Communities and Service Cloud) with easy access to information across your distributed sources, quick suggestions to resolve each query efficiently.

For Dynamics 365

Instantly index case-resolving content from enterprise platforms without leaving Dynamics 365. Streamline support with relevant recommendations related to each issue and proactively fill content gaps by leveraging rich insights into user search behavior.

For Lithium

Create engagement on your community and empower users by providing context based recommendations for their questions. Improve community success by making enablement content readily accessible.

For Sites

Improve user engagement and experience on your sites, help portals by serving the most relevant information to your customers and prospects throughout their journey.

For MadCap Flare

Take your MadCap site search to the next level with advanced enterprise search. Automatically structure your MadCap content and make it easily accessible to users on your site as well as support center.

For Google Search Appliance Migration

Upgrade your legacy search solution to an AI-driven alternative that understands the searcher’s intent and delivers results based on the context of the search. Ensure a seamless transition.

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Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.
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About Us

Since Grazitti’s inception in 2008, we have served the needs of global enterprises in marketing, sales and support. Our products and services have helped over 1,000 customers, including several Fortune 500 companies, build their web presence, automate marketing and sales, and streamline support.

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