Deliver relevant and personalized search results with cross-platform enterprise search powered by Artificial Intelligence algorithms derived from end-user behavior.
Empower your customers, employees and partners with knowledge from your website, CMS, CRM, Community, Knowledge base, and other platforms.
Understand when, where, and what your users are searching. Measure the quality of search results and do a detailed content gap analysis.
Get insights from users for feature enhancements and areas of improvement for products.
Get your unstructured information categorized, structured, and accessible regardless of the source it’s residing in.
Drive content engagement by manually boosting results for the most relevant content pieces to increase their ranking in the search results.
Subscribe and view reports for search queries across different regions, top conversions, queries driving minimal search results, content usage, and performance.
Empower your support engineers with the most relevant responses while keeping the human factor in customer interactions - increasing efficiency and satisfaction.
Securely integrate sites, Communities (Salesforce ®, Lithium, Jive, SharePoint), CMS (Drupal, WordPress), Content Solutions (MadCap, MindTouch), and Support (Service Cloud, Zendesk).
Bring the power of enterprise search to your community or site and drive higher engagement, case deflection and self-service success.
