Bring the power of enterprise search to your community or site and drive higher engagement, case deflection and self-service success.
Improve case deflection and succeed at self-service (in Salesforce Lightning Communities and Service Cloud) with easy access to information across your distributed sources, quick suggestions to resolve each query efficiently.
Instantly index case-resolving content from enterprise platforms without leaving Dynamics 365. Streamline support with relevant recommendations related to each issue and proactively fill content gaps by leveraging rich insights into user search behavior.
Create engagement on your community and empower users by providing context based recommendations for their questions. Improve community success by making enablement content readily accessible.
Improve user engagement and experience on your sites, help portals by serving the most relevant information to your customers and prospects throughout their journey.
Take your MadCap site search to the next level with advanced enterprise search. Automatically structure your MadCap content and make it easily accessible to users on your site as well as support center.
Upgrade your legacy search solution to an AI-driven alternative that understands the searcher’s intent and delivers results based on the context of the search. Ensure a seamless transition.
SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.
GVP - Customer Support & Advocacy, Marketo
SVP, Global Customer Support & Success, Rubrik
CEO, Grazitti Interactive
Mamba, our latest & greatest release till date is out now. It brings in whole slew of improvements including