SearchUnify is a Gold Sponsor at TSIA Technology and Services Conference in 2021
Mountain View, CA | October 1, 2021: SearchUnify, a leading provider of a unified cognitive platform that powers enterprise search and a suite of AI-apps, is pleased to announce that it has joined as a Gold sponsor for TSIA’s technology and services conferences, which deliver relevant technology services, sales, channel optimization, and product content that helps teams navigate evolving business challenges. SearchUnify is also leading a session on October 18, 2021 from 1:45 PM – 2:15 PM PST on the role of cognitive technology in transforming customer support and self-service experiences.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations grow and advance in the technology industry. TSIA holds semiannual conferences specifically for technology services, sales, channel, and product teams. Technology & Services World (TSW), October 18-20, 2021, offers an in-person Las Vegas experience, and virtual options to join, which include live presentations and discussion, and networking opportunities.
“We’re thrilled to be a part of TSIA’s semiannual conference 2021 as a Gold sponsor. This is a great opportunity to showcase our technical prowess and hear from thought leaders of the industry about their future perspective on where global businesses are headed,” said Vishal Sharma, CTO, SearchUnify.
“We aim at enabling organizations to build sustainable customer support that delight customers at every touchpoint with relevant and personalized responses and empower agents with case resolving enterprise knowledge at their fingertips to prevent burnout,” he further added.
“Our long-standing partner, SearchUnify, regularly collaborates with TSIA on content creation focused on customer service automation, self-service technology, and enterprise cognitive search platforms,” says John Ragsdale, Distinguished Researcher, VP Technology Ecosystems, TSIA. “With their technical expertise and years of experience in customer service, they have designed a unified cognitive platform that can be embraced by companies to elevate self-service and support outcomes, provide proactive support, and deliver seamless CX. We are looking forward to having them at TSW.”
SearchUnify is a unified cognitive platform by Grazitti Interactive that revolutionizes information findability, fuels an insights engine, and makes for a robust platform for AI-based apps like Intelligent Chatbots, Agent Helper, Community Helper, KCS Enabler, and Escalation Predictor. Its AI powers relevant and personalized search results for customers, partners, and employees across industries.
The Technology & Services Industry Association (TSIA) is the world’s leading research organization dedicated to helping technology companies achieve profitable growth and solve their top business challenges. Services, Sales, Product, and Channel organizations at technology companies large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, and exceptional peer networking opportunities. TSIA’s membership community consists of over 40,000 executives from 96 countries and represents 80% of the Fortune 100 technology companies. For additional information, please visit: https://www.tsia.com.
Ajay Paul Singh
Head of Marketing, SearchUnify