SearchUnify’s Unified Cognitive Platform for Zendesk

Undoubtedly, Zendesk is a leading CRM software that leaves no stone unturned to help you build valuable relationships and deliver the best customer experiences. But are your agents struggling to find the relevant information within the Zendesk instance? Do you want to streamline the knowledge discovery and leverage insights outside the Zendesk ecosystem to enhance your user experience?

Introducing SearchUnify, the perfect amplifier for your Zendesk console. SearchUnify is a unified cognitive platform that revolutionizes information discovery and makes for a robust platform for AI-based apps. Its OOTB 35+ native connectors help create a unified discovery experience for your agents and users within the Zendesk instance. Watch the video to learn why Zendesk plus SearchUnify is a potent duo for elevated support outcomes.

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Relevant, Intuitive, Personalized: The Human-Centric Approach to Content Experience