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Meet us at World Summit AI 2025Re-imagining Customer Support
with Agentic AI
December
09-10, 2025
Doha Exhibition &
Convention Center, Qatar
KCS Aligned Vendor Series
Foundations for Achieving AI-Driven
Support & Knowledge Excellence
December 09, 2025
09:00 AM PST
SPEAKERS
Michelle Stumpf
KCS Certified Trainer & Head
of Knowledge ManagementCelonis
Brian Corcoran
KCS Certified Practitioner &
Global Support EvangelistSearchUnify
Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery
Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report
Ranked #1 Two Years in a Row
Bronze Winner in 2025 Stevie® Award for
Technology Excellence
Voice of Customer (VoC) for Customer Experience: Why You Need It
Leverage VoC programs to improve satisfaction, loyalty & support outcomes
5 Key Considerations for Evaluating Enterprise Search Vendors
Make informed decisions with this checklist for choosing the right search partner
Boost Content Findability with OOTB Native Connectivity
See how built-in connectors enhance discoverability and search relevance
Why Cognitive Search Is Crucial for Enterprise Teams
See how AI-powered search drives collaboration and decision-making
4 Key Considerations for Choosing the Right Cognitive Search Vendor
Key factors to evaluate before investing in an AI search solution
8 Focus Areas for Building an Effective E-learning Strategy
Build engaging, scalable learning paths with a strategic framework
SearchUnify Named a Strong Performer by Forrester
Recognition in Cognitive Search Wave 2021 reflects product strength
TSIA’s Strategies to Boost Intelligent Search
Key insights shared by TSIA for unlocking enterprise-wide intelligent search success
5 Ways Cognitive Technology Eliminates Zero-Result Pages in Search
Improve content discoverability with cognitive search intelligence
Understanding the Why & How of Customer Experience ROI
Learn why CX delivers value—and how to measure returns effectively
How to Make Personalization at Scale Truly Personal
Discover strategies to deliver personalized experiences at massive scale
Begin your AI Transformation
Discover More Resources
Experience SearchUnify Solutions
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