Artificial Intelligence For Cognitive Search

Redefine Relevance and Personalization with SearchUnify

Augment the Discovery Experience with Search Built on AI

SearchUnify’s algorithms blend user data, machine learning and natural language understanding to learn on the go and present the most relevant results

Maximize Conversions for Relevant Search Results

Machine learning algorithms study search data across users, geo-locations and touchpoints, and the engine self-learns which results will lead to the most conversions for a given search query. The more you search, the smarter it gets!

Elevate Engagement with Personalized Results

Artificial Intelligence takes into account users’ access permissions, search history and journey on a platform, ensuring that the content they are served by our search engine is tailored to their needs. Users are more likely to click on results that are targeted to them.

Revolutionize Understanding through Contextual Responses

SearchUnify uses NLU (Natural Language Understanding) to ascertain the context of each search query, rather than mapping results to search strings using only keywords. A robust library of synonyms, that is manually configurable as well as self-educating, drives cognitive processes that can identify precisely what you mean, just like a human being.

Enhance Customer Conversations with Virtual Assistant

Our AI-driven chatbot, Sarah, can drive contextual conversations with customers and solve frequent queries effectively, making service operations cost-effective. Users can access search results in their chat windows too – benefitting from enhanced relevance in their interactions with Sarah.

Optimize Discovery with Focussed Recommendations

Relevant suggestions and an enhanced auto-complete functionality ensure that users spend minimal effort to get to the answers they are looking for, enhancing their discovery experience

Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.

Our Customers love us

  For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest. If a vendor doesn’t have the responsiveness or desire to actually look beyond the product and think of a solution, the vendor-customer relationship may be short-lived. This is where the SearchUnify team delighted us with its agility and responsiveness.

- Giri IyerSenior Vice President, Global Customer Support and Success Rubrik, Inc.

  As the Zuora Community Strategist, the level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful. Not only does it give me a glimpse into the behavior of our community’s visitors so that we can create a better, more optimized experience for them, but it also highlights the content gaps so that my team can quickly add needed content in the Community. At the end of the day, we want all Zuora Community users to be able to get the answer they need, as quickly as possible.

- Lana LeeSenior Manager & Strategist Zuora Community

  The reason we chose SearchUnify over the other enterprise search products is its speed and ease of deployment. It’s an amazingly flexible search product that provides cross-channel content search functionality. I particularly love the fact that we are able to securely share relevant information from all of our portals, whether public or private. Above all, the ability to analyze users’ search behavior and our content’s effectiveness is something that keeps us one step ahead of user expectations.

- James GoerkeManager, Global Support Vlocity