SearchUnify to Participate at TSIA World Interact ‘24 and Host an Insightful Session with Accela

As a Gold Sponsor at the TSIA World Technology and Services Conference in 2024, SearchUnify will exhibit at booth #811 at Orlando World Center Marriott.

Mountain View, CA | May 1, 2024 – SearchUnify, a leading unified cognitive platform, is pleased to announce that it has joined as a sponsor for the TSIA World INTERACT conference, the technology and services industry’s premier event to contribute to the key agenda, “The Rise of AI in Technology and Service Operations.” As a Gold sponsor, SearchUnify will exhibit at booth #811 and focus on helping event attendees learn how to seamlessly leverage the power of AI to drive customer success and business growth.

SearchUnify and Accela, an American private government technology company and a valued customer, will also present an insightful session on “Accela’s AI-fueled Journey from “Good” to “Great” Digital Support Experiences” on May 7, 2024, from 12:50 PM – 1:10 PM (ET), at InteractZone, Theater Stage #1.

“AI is evolving much faster than we expected; however, its successful adoption is still an uphill battle for many companies,” says Vishal Sharma, CTO, SearchUnify. “But as they say, there is always one shining star in the vast expanse. Accela, a leading American SaaS-based company, and our esteemed customer made it happen with the right mix of business strategy, SearchUnify’s cognitive technology, and LLM-powered virtual assistant (SUVA), achieving remarkable results. We are excited to dive deep into their progressive AI-fueled journey at TSIA World Interact.”

“Each year, SearchUnify, our valued partner, enhances the TSIA conference with their industry knowledge, innovative customer support strategies, and data-driven insights,” states John Ragsdale, Distinguished Researcher and Vice President of Technology Ecosystems, TSIA. “We eagerly anticipate their perspective on how to successfully leverage AI and GenAI to transform data adoption from elusive to empowered. We are excited to see their impact firsthand at this year’s event.”

To find more details about the event or book a meeting, click here.

About TSIA World Interact

TSIA World Interact is the conference for technology and services business models. Industry leaders driving business model innovation come to INTERACT to network with peers, hear industry executives, analysts, researchers share information they can use immediately, and gain the insights they need to position their company for future profit and growth.

About SearchUnify

SearchUnify is a unified cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Knowledge Enabler (Knowbler), Escalation Predictor, and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.

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