This conference will celebrate the winners of the best customer support websites competition and present a compelling exhibition of their respective narratives.
Mountain View, CA | October 25, 2023 – SearchUnify, an award-winning unified cognitive platform, is proud to sponsor ASP’s 2-day virtual conference titled ‘2023 ASP Best Support Websites,’ to be held on November 15 and 16.
Customer support function has drastically evolved over the past decade due to ever-evolving customer expectations and changing industry trends. Certain organizations have kept up by adeptly enhancing their support methodologies and adopting the latest technologies. With great enthusiasm, ASP is poised to celebrate these achievements at this year’s event.
The virtual award ceremony is ASP’s way of paying tribute to the trailblazers in the ever-changing world of technology and support. Featuring prominent support advocates and experts such as Phil Verghis, Arnfinn Austefjord, Françoise Tourniaire, and support leaders from Automation Anywhere, Cadence, Dell, NetApp, Siemens, Smarsh, and more, this event has become a gathering for support enthusiasts.
According to ASP Executive Director Al Hahn, “This year marks an exciting chapter in the customer support industry’s evolution. The ASP Awards event is an impeccable opportunity where we honor organizations pushing the boundaries of support excellence and their commitment to innovation.”
Alok Ramsisaria, CEO of Grazitti Interactive, the parent company of SearchUnify, expressed his excitement, saying, “We are firm believers in empowering support enthusiasts to drive real change in the industry. The ASP Awards event aligns perfectly with our values, spotlighting innovation and thought leadership in customer support. We’re thrilled to be a part of this journey, supporting an event that recognizes the pioneers shaping the future of support services.”
For more information about ASP, visit www.asponline.com.
About the Association of Support Professionals (ASP)
The Association of Support Professionals, ASP, is an international organization of support professionals and managers. ASP has over 1,000 members all over the world. It holds conferences and publishes research reports on support, including support compensation, fee-based support, and services marketing.
SearchUnify is a unified cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SUVA (the World’s First Federated, Information Retrieval Augmented Virtual Assistant for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale), Agent Helper, Knowbler (the World’s First Knowledge-centered Customer Service Software), Escalation Predictor, and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.
Senior Social Media Manager, SearchUnify