In this age of digital transformation, customers increasingly prefer self-service solutions over connecting with support representatives. While there are numerous methods to achieve this, maintaining a consistent and high-quality knowledge base (KB) is absolutely essential.
However, the challenge lies in efficiently transforming the abundance of data scattered across various sources into valuable knowledge articles. This is precisely where Knowbler steps in. As the world’s first customer service product powered by LLM (Language Model), Knowbler automatically captures case resolutions using predefined templates, significantly expediting the creation of knowledge resources. Discover more about this transformative tool!
