Witness the power of Generative AI and LLMs in transforming the customer support ecosystem
Mountain View, CA | April 12, 2023 – SearchUnify, a leading unified cognitive platform, is all set to fuel a new wave of innovation at its upcoming event, “SU Innovate.” Unfolding on April 27, the virtual event will dive deep into the developments around large language models (LLMs) and how SearchUnify is set to help customer support professionals ride this wave.
SU Innovate features powerpack sessions by thought leaders from the industry. Together, they will discuss what LLMs bring to the table for support professionals and how they can make them a part of their ecosystem.
Language models have been an integral part of the SearchUnify DNA. But now, the platform has fully integrated with OpenAI and Hugging Face. This will further elevate capabilities like conversational AI, content generation, summarization, etc.
“Generative AI is a disruptive technology that has turned into more than just a buzzword. Its immense potential to automate repetitive tasks and elevate efficiency has set off a new era of innovation,” says Vishal Sharma, CTO, SearchUnify. “We’re harnessing its power across our suite of products. We are super excited to share more details at our upcoming event.”
“The emergence of proficient technologies like generative AI and LLMs have sparked global interest, bringing a paradigm shift to various industries. SU Innovate sets the stage for leaders who want to implement them to drive next-level innovation, optimization, and reinvention,” states Alok Ramsisaria, CEO at Grazitti Interactive.
Registrations for the event are open.
SearchUnify is a unified cognitive platform by Grazitti Interactive that revolutionizes information findability, fuels intelligent enterprise search, and makes for a robust platform for AI-based apps like SUVA, Agent Helper, Knowbler, Escalation Predictor, and Community Helper. Its AI powers relevant and personalized search results for customers, partners, and employees across industries.
Senior Social Media Manager, SearchUnify