Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Whether you are a startup or a fifty-year-old organization, developing and selling a good product or service is only half the battle.
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Brand communities are key to fostering customer relationships. Join SearchUnify, Clocktower Advisors and Flexera for insider tips on nailing community engagement in an online webinar.
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How TechnologyOne Elevated Its CX and AX Achieving up to 75% Self-service Resolution
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SearchUnify Partners with Clocktower Advisors
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The discoverability of content is a crucial factor that affects the satisfaction of both customers and employees. It is difficult to determine whether the problem lies in the content itself
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Customer support teams encounter various challenges, such as an avalanche of information silos, spikes in request volumes or escalations, struggle to retain talent, and so on.
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Are you ready to ride the Large Language Models (LLM) wave and take your enterprise’s customer support ecosystem to new heights
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With a whopping $324 billion worldwide spending on Artificial Intelligence (AI) systems and Large Language Model (LLM) integrations, it's safe to say that these technologies have taken over all walks of industries.
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SearchUnify Named as a Top AI Solution in Clocktower Advisors Report ‘AI-powered Community Building
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SearchUnify is a proud sponsor of the ASP Newsletter, a thought-leadership resource that brings support collaterals. Read to know more.
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Over the years, organizations' chatbots have evolved significantly. However, with the advancements in natural language processing (NLP) and machine learning.
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