Vishal Sharma

Vishal Sharma

Chief Technology Officer

Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.

SearchUnify to Host an Insightful Webinar on “5 Principles for Successful Support Portal Design”

SearchUnify to Host an Insightful Webinar on “5 Principles for Successful Support Portal Design”

Join us to discover Automation Anywhere’s winning strategies to drive seamless customer support and self-service experiences in 2024 and beyond.

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SearchUnify Virtual Assistant (SUVA) Unveils Next-Gen Analytics for Performance Efficiency and LLM Usage Optimization

SearchUnify Virtual Assistant (SUVA) Unveils Next-Gen Analytics for Performance Efficiency and LLM Usage Optimization

SearchUnify Virtual Assistant (SUVA) Unveils Next-Gen Analytics for Performance Efficiency and LLM Usage Optimization

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How Accela Scaled Customer Support & Self-Service Outcomes with SearchUnify

How Accela Scaled Customer Support & Self-Service Outcomes with SearchUnify

Accela, a leading US-based technology company, transformed its community experience, achieving 63% average self-service resolution. Download the case study for more!

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Customer Speak: Syntellis

Customer Speak: Syntellis

Here is Kristin Hunter, Senior Manager of Customer Content Strategy and Operation at Syntellis, discussing her experience with SearchUnify and Knowbler and the transformative impact it's had on empowering their knowledge workers.

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Accela and SearchUnify Win a Gold Stevie® at the 2024 Stevie Awards for Sales and Customer Service.

Accela and SearchUnify Win a Gold Stevie<sup>®</sup> at the 2024 Stevie Awards for Sales and Customer Service.

Accela and SearchUnify Win a Gold Stevie<sup>®</sup> at the 2024 Stevie Awards for Sales and Customer Service.

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Accela and Searchunify Win Gold Stevie® Award at 2024 Stevie Awards Ceremony for Sales & Customer Service Excellence

Accela and Searchunify Win Gold Stevie<sup>®</sup> Award at 2024 Stevie Awards Ceremony for Sales & Customer Service Excellence

Accela and SearchUnify have been presented with a Gold Stevie Award at the 2024 Stevie Awards for Sales & Customer Service Excellence in the category Best of Technology in Customer Service

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Empowering Knowledge Workers with KCS Innovation and SearchUnify: A Syntellis Case Study

Empowering Knowledge Workers with KCS Innovation and SearchUnify: A Syntellis Case Study

Empowering Knowledge Workers with KCS Innovation and SearchUnify: A Syntellis Case Study

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SearchUnify Virtual Assistant

SearchUnify Virtual Assistant

Investments in self-service technology like chatbots or virtual assistants continue to swell up. Be it customer service, community engagement, or social listening, almost every team wants chatbots

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SearchUnify’s Knowbler is Enhanced with Advanced Analytics Around Knowledge Performance and ROI

SearchUnify’s Knowbler is Enhanced with Advanced Analytics Around Knowledge Performance and ROI

Drive more intelligent and seamless optimization of your knowledge workflows with Knowbler’s advanced analytics dashboard. How? Read more!

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SearchUnify to Sponsor and Participate in Member Summit 2024 by Consortium for Service Innovation

SearchUnify to Sponsor and Participate in Member Summit 2024 by Consortium for Service Innovation

Join us from April 9-11, 2024 in Fort Worth, Texas to explore innovative strategies for driving KCS innovation and seamless self-service experiences.

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2024 Enterprise Search Data Quadrant Report

2024 Enterprise Search Data Quadrant Report

SearchUnify ranks #1 in the enterprise search landscape with the highest composite score of 8.3 and a net emotional footprint of +90

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