Vishal Sharma

Vishal Sharma

Chief Technology Officer

Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.

Blueprint for AI-Powered Customer Learning Experiences

Blueprint for AI-Powered Customer Learning Experiences

Leverage AI to build a personalized, & enriching customer learning experience that drives business growth. How? Our upcoming webinar reveals. Register now!

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Boost Marketing Engagement & Conversions : GenAI-powered Applications for DCX

Boost Marketing Engagement & Conversions : GenAI-powered Applications for DCX

Unleash the power of LLMs to revolutionize your customer experience strategy. Join SearchUnify experts as they delve into how GenAI can enhance personalized marketing and elevate Customer Satisfaction (CSAT) scores. Discover key use cases and outcomes paving the way for contextual customer interactions.

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SearchUnify for Heretto | Elevate Content and Self-service Experience

SearchUnify for Heretto | Elevate Content and Self-service Experience

Heretto is a leading AI-enhanced Component Content Management System (CCMS) used by enterprises to deliver personalized technical content across industries.

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SearchUnify Virtual Assistant is Now Available on Microsoft AppSource and Azure Marketplace

SearchUnify Virtual Assistant is Now Available on Microsoft AppSource and Azure Marketplace

SearchUnify Virtual Assistant is Now Available on Microsoft AppSource and Azure Marketplace

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Accela's Journey to Achieving 99% Support Cost Savings with SearchUnify Virtual Assistant (SUVA)

Accela's Journey to Achieving 99% Support Cost Savings with SearchUnify Virtual Assistant (SUVA)

Learn how Accela optimized the performance of their conversational AI platform, AVA, while achieving 99% support cost savings. Download the case study now!

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SearchUnify Enterprise Consulting - Support Scale Strategy

SearchUnify Enterprise Consulting - Support Scale Strategy

Analyzing case categories, reducing assisted issues, optimizing self-service results, and prioritizing top product volume drivers.

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Customer Speak: How Automation Anywhere Leverages SearchUnify for Smarter Workflows

Customer Speak: How Automation Anywhere Leverages SearchUnify for Smarter Workflows

Hear from Sahana P., Senior Manager, Self-service, Automation Anywhere, about how they achieved improved case deflection and 60% self-service success with SearchUnify.

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Strategizing and Integrating GenAI into Your Enterprise Support Ecosystem

Strategizing and Integrating GenAI into Your Enterprise Support Ecosystem

Navigating the Changing Dynamics of Trust & CX in the Age of Generative AI

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SearchUnify's Unified Cognitive Platform for Appinium

SearchUnify's Unified Cognitive Platform for Appinium

SearchUnify's Unified Cognitive Platform for Appinium

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Don't Make Your Search Experience an Afterthought

Don't Make Your Search Experience an Afterthought

Check out what Lisa Dubernard, eLearning Strategist and Search Implementation Consultant at Appinium, writes about how SearchUnify elevates content findability for the Appinium Community.

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Khoros Selects SearchUnify to Improve the Content Discovery Experience on its Community Platform, Atlas

Khoros Selects SearchUnify to Improve the Content Discovery Experience on its Community Platform, Atlas

Integration of SearchUnify in the Khoros community streamlined their search workflows, leading to improved self-service experience. Read more!

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SearchUnifyGPT

SearchUnifyGPT

Industry-first Federated, Generative AI Application for Enterprise Support

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