Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
SearchUnify Recognized as a Niche Player in the Contact Center Interaction Analytics Space
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GenAI is revolutionizing the knowledge management lifecycle. Click here to check out how..
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SearchUnify's Knowbler has been named to KMWorld's 2024 "Trend-Setting Products" list, highlighting its transformative role in knowledge management.
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SearchUnify Named in 2024 KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management
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Discover how SearchUnify Knowbler is transforming the knowledge management landscape and making enterprises like Automation Anywhere more efficient and agile.
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ABBYY and SearchUnify earned the award for their collaborative work in elevating ABBYY’s customer experience. SearchUnify’s platform offered AI-powered relevance for search results and actionable insights into content performance which in turn elevated ABBYY’s customer support and self-service experiences.
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Explore how Large Language Models (LLMs) can transform customer support. Discover strategies for fine-tuning LLMs, addressing data security risks, and building a business case for GenAI adoption in technical support functions
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Agent Helper Guidebook: Streamline your customer support operations. Our AI-driven solution automates tasks, balances workloads, and provides actionable insights to improve efficiency and customer satisfaction. Learn how to use features like escalation management, sentiment analysis, response assistance, and more to enhance your team's productivity.
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Discover how SearchUnify prioritizes user experience, outperforming competitors in emotional footprint metrics outlined in the latest SoftwareReviews report.
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Enhanced User Experience With Searchunify Cognitive Search
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Agent Helper Guidebook: Streamline your customer support operations. Our AI-driven solution automates tasks, balances workloads, and provides actionable insights to improve efficiency and customer satisfaction. Learn how to use features like escalation management, sentiment analysis, response assistance, and more to enhance your team's productivity.
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SearchUnify is participating in Salesforce’s flagship event, Dreamforce 2024, taking place September 17-19 at the Moscone Center in San Francisco, CA.
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