SearchUnify to Attend TSW San Diego 2019 & Lead a Session on Enhancing Support

SearchUnify to Attend TSW San Diego 2019 & Lead a Sessi[...]

San Ramon, CA, April 5, 2019 - SearchUnify is going to attend TSW 2019 at San Diego. The AI-powered search and chatbot provider will also deliver a session led by Andrew Knobloch, Director, Customer Success, SearchUnify and Grazitti Solutions and Raman Kumar, SVP, Customer Success, Idaptive. They’ll talk about building a reliable and robust support system by leveraging AI and cognitive search. They will demonstrate the same with Idaptive as an example of a company that improved CSAT and scaled its…

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SearchUnify Announces Colubridae ‘19 to Expand Capabilities & Go Big on Function

SearchUnify Announces Colubridae ‘19 to Expand Capabilitie[...]

SearchUnify, an AI-powered platform, today announced the general availability of its latest release – Colubridae '19. With this release, SearchUnify expands its support for ServiceNow with a native search client. Now, organizations can leverage cross-enterprise search within ServiceNow. Additionally, SearchUnify introduces several new features that drive up its desirability quotient. "We believe support engineers are the unsung heroes," says Alok Ramsisaria, CEO, SearchUnify. "We aim to empower them to deliver better customer experience. One way we can do so is by…

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