Search Tuning


Deliver the most relevant experience to your users on any self-service platform by leveraging AI-powered intelligent tuning and controlled manual tuning

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Leverage Augmented Intelligence to Make Customer Interactions More Relevant

Boost discovery for your most relevant content pieces with AI

Harness the Power of AI to Auto-Tune Relevant Results

Make every user interaction relevant by delivering most relevant content to your users exactly when they need it. SearchUnify’s intelligent AI algorithms analyze user behaviour, synonyms, historical click-throughs and page rating to push query-resolving content to the top of the search results page even if the keywords do not match.

Harness the Power of AI to Auto-Tune Relevant Results
Pre-define Search Results for Specific Keywords

Pre-define Search Results for Specific Keywords

Help power a relevant customer experience by controlling the ranking of upto 10 search results for a specific keyword or a set of keywords with keyword based manual tuning.

Heighten Relevancy and Discovery of Content from Specific Content Sources

Whether you want to display more videos from Youtube or present more community discussions as search results on your search client, content-based manual tuning allows you to personalize and increase the probability of results from one or more content sources appearing more frequently in search.

Heighten Relevancy and Discovery of Content from Specific Co...
Control the Search Experience with the Ability to Custom Tun...

Control the Search Experience with the Ability to Custom Tune Results

Boost discovery of certain content pieces by manually controlling the search rankings based on discussion status, keyword match in titles, click boosting base and age of the content piece, all aligned to your custom requirements.

Measure the Impact of Search Tuning

Audit the performance of your tuning efforts with ‘Test your tuning’ that replicates the behavior of your search clients to give the admin a clear picture on how the search rankings will be affected post any change or update.

Measure the Impact of Search Tuning

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Panel Discussion

Content Findability: The Cornerstone of Customer Self-Service

Panel Discussion

Content Findability: The Cornerstone of Customer Self-Service