Delivering the most relevant results to your users is imperative to elevate their search experience. SearchUnify’s AI-algorithms take into account behavioral analysis, synonyms, click-throughs and page rating to push query resolving content to the top of the search results page even if the keywords do not match.
Having said that, AI is only as good as the signals and inputs it receives. With SearchUnify, you also have the ability to manually tune the ranking of search results for specific keywords with Keyword Based Manual Tuning and for specific content sources with Content Based Manual Tuning. With Custom Manual Tuning, you can align search rankings based on your custom requirements such as age of content. Watch the video to learn how you can leverage augmented AI to make customer interactions more relevant!
