How does an organization achieve a 23% increase in client search adoption, a 263% increase in search conversions, and an 18% reduction in case volume for 2 product lines? By leaning into KCS, cognitive technology, and good old-fashioned communication, of course!
Join Syntellis’ Kristin Hunter and SearchUnify’s Lynette Ledoux to learn how to build a Knowledge-First Support Culture, inside and out, and get results.