Events Overview | SearchUnify

Recently Attended

Consortium for Service Innovation’s Team Meeting: The Intersection of ML-LLM-AI and KCS

Date: Jan 17, 2024

Place: 9:30 AM PST

This session spotlights the practical applications of Supervised Learning in the Solve Loop, focusing on content findability, automated tagging for consistent content taxonomy, and identification of the Voice of the Customer issues. The Evolve loop is explored, showcasing automation in the Content Standard Checklist, Knowledge Domain Analysis, and Process Adherence Review for enhanced efficiency in knowledge workflows.

SearchUnify to Attend DevLearn 2023

Date: Oct 25 - 27, 2023

Place: Las Vegas, NV | Booth #1128

The constant influx of ground-breaking AI technologies is leading the eLearning industry towards a more redefined, personalized, and engaging future. The premier L&D conference, DevLearn 2023, will feature inspiring new perspectives and visionary keynotes to elevate your expertise around the latest cutting-edge technologies.

Big Data and AI 2023

Date: Oct 18 - 19, 2023

Place: Metro Toronto Convention Center | Booth #B3

Ready to embark on a journey into the world of big data and AI?
We’re thrilled to announce our participation at Big Data & AI Toronto. Join us as we transform analytics with the union of Big Data and AI.

TSIA Vegas 2023

Date: Oct 16 - 18, 2023

Place: ARIA Resort & Casino, Vegas | Booth #501

SearchUnify is excited to announce that it will be the Platinum Sponsor at TSIA Vegas 2023! Join us from October 16th to 18th as we discuss about silos busting for customer success and growth. Discover how our cutting-edge AI-powered solutions break down information barriers, empowering your teams to deliver exceptional customer experiences. Hope to see you at booth #501.

B2B Marketing Expo 2023

Date: Sep 20 - 21, 2023

Place: LA Convention Center | Booth No. 1329

Gear up for B2B Marketing Expo 2023, one of the world’s largest events for marketing solutions and innovation, in Los Angeles. Jam-packed with expert speakers, industry-leading exhibitors, interactive masterclasses, and live demos, it is going to be larger than ever.

SearchUnify to Participate at Salesforce’s Flagship Event, Dreamforce 2023

Date: Sep 12 - 14, 2023

Place: San Francisco & Salesforce + | Booth #1802

Don't miss out on the biggest tech event of the year – Dreamforce '23, Salesforce's flagship event, celebrating customer success and innovation from across the globe. Prepare for an immersive experience filled with captivating keynotes, industry-specific sessions, exciting product reveals, inspiring customer success stories, and much more!

Beating the Escalation Blues with Cognitive Technology

Date: Aug 31, 2023

Place: 8 AM PST

Discover how advanced AI and intelligent automation can transform your escalation management, reducing response times, and improving customer satisfaction. Gain insights into common escalation challenges, and learn actionable strategies to integrate cognitive technology seamlessly. Don't miss this opportunity to revolutionize your support ecosystem and create lasting customer relationships. Register for the webinar on 31 Aug at 8:00 AM PST and conquer the escalation blues.

Context Matters: Amplify Your Chatbot’s Potential with LLM-Powered Intelligence

Date: Aug 03, 2023

Place: 8 AM PST

Traditional chatbots have failed in delivering relevant responses and cost savings, but LLMs are a game-changer. Despite challenges like hallucination and outdated data, cutting-edge frameworks can overcome these hurdles. Discover how they enable next-gen chatbots to deliver personalized, context-driven responses for unparalleled customer experiences. Join the engaging webinar on 3rd Aug, 8:00 AM PST, where Alan Pelz Sharpe, Founder & Principal Analyst at Deep Analysis, and Vishal Sharma, CTO of SearchUnify explore chatbot evolution and LLMs' role in transforming support teams.

Building Revenue-generating & Customer Engaging Communities

Date: Jun 15, 2023

Place: 8 AM PST

Online communities have grown in popularity as effective ways to interact with customers at all stages of the buying cycle. On June 15 at 8 AM PST, join us as we discuss the strategic advantages of investing in cognitive technology for online communities and how Flexera used intelligent community search to accomplish a staggering case deflection and self-service conversion.

TSIA Orlando 2023

Date: May 08 - 10, 2023

Place: Booth #427

SearchUnify is a proud silver sponsor at TSIA Orlando 2023 event where our experts will share their knowledge on subjects like the role of cognitive technology in customer service, self-service and generating ARR via support. SearchUnify will also be hosting a thought-leadership session at the event. Meet our team at booth 427 for a personalized demo.