Alishka Sharma

Alishka Sharma

Content Writer

Alishka is a cheerful and inquisitive person with a love for all things unique. Always fascinated by the power words hold, she now uses that fascination to create content centered around AI-based products.

7 Top Reasons Why You Need Federated Search

7 Top Reasons Why You Need Federated Search

In a world ruled by data, organizations can’t afford lower productivity due to silos. Fret not, federated search offers the perfect solution! Here’s how.

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Why Should You Invest In LLM-powered Enterprise Search Platform

Why Should You Invest In LLM-powered Enterprise Search Platform

Enterprise search offers a plethora of benefits like seamless access to internal data, improved content findability, etc. Keep reading to know more about its advantages and use cases.

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The Evolution of Enterprise Search: Harnessing AI for Search Success

The Evolution of Enterprise Search: Harnessing AI for Search Success

Are data silos hindering the progress of your organization despite incorporating enterprise search solutions? It’s time to make the shift to cognitive search! Here’s why.

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Building Premium Support Plans that Work for Delivering Exemplary Customer Experience

Building Premium Support Plans that Work for Delivering Exemplary Customer Experience

Exceptional customer support can help you stand out from the competition, and premium support is a necessary option in order to get there. Unsure where to start? Read this blog!

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How Chatbots & Large Language Models are Weaving the Future of Digital Experience

How Chatbots & Large Language Models are Weaving the Future of Digital Experience

Chatbots have experienced a significant boost in their capabilities, thanks to the incorporation of LLMs. Here’s all you need to know about LLMs and chatbots based on them.

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Mastering the Art of Building Successful Customer Communities

Mastering the Art of Building Successful Customer Communities

Building a thriving customer community is no child’s play. You may run into a few challenges and stunted growth. Refer to this blog to know more!

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How Omnichannel Customer Service Elevates Business Outcomes

How Omnichannel Customer Service Elevates Business Outcomes

Modern consumers expect proactive services and seamless connectivity throughout a brand’s channels. The omnichannel approach allows you to deliver it all flawlessly. Here’s how.

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How Headless LMS and Cognitive Tech Help Deliver Optimum Customer Experiences

How Headless LMS and Cognitive Tech Help Deliver Optimum Customer Experiences

UX greatly impacts how consumers perceive your brand. Headless LMS allows greater flexibility and control over the UX, and numerous other advantages. Keep reading to learn more.

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Things You Can And Cannot Do with ChatGPT

Things You Can And Cannot Do with ChatGPT

ChatGPT is taking the world by storm. But is this generative AI a real game changer or merely hype? Read this blog to know.

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5 Trends That Will Shape Customer Experience in 2023

5 Trends That Will Shape Customer Experience in 2023

With rapidly evolving customer expectations, enterprises often find themselves in a bind. Here are 5 CX trends to help you shine through all turmoils in 2023 and beyond.

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How to Make the Most of Your SearchUnify Free Trial

How to Make the Most of Your SearchUnify Free Trial

Taking SearchUnify’s free trial will help you gain an insight into our platform’s functioning, minus the long-term commitment! Curious to know more? Keep reading.

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NLP: The Proverbial Cherry on Top of Your Customer Service Cake

NLP: The Proverbial Cherry on Top of Your Customer Service Cake

NLP is a part of AI that allows humans and machines to converse effortlessly. It has completely revolutionized the customer service industry. Keep reading to know how!

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