Customer Effort Score Archives

Meet SearchUnify at World Summit AI 2025, Qatar Book a meeting

[Virtual Event] Foundations for Achieving AI-Driven Support & Knowledge Excellence Register Now

SearchUnify Wins 2025 KMWorld Readers' Choice Award Know More

SearchUnify Named Champion in 2025 Enterprise Search Emotional Footprint Report Know More

SearchUnify Knowbler Wins Bronze in 2025 Stevie^® Award for Technology Excellence Know More

Meet us at World Summit AI 2025

Re-imagining Customer Support
with Agentic AI

December
09-10, 2025

Doha Exhibition &
Convention Center, Qatar

KCS Aligned Vendor Series

Foundations for Achieving AI-Driven
Support & Knowledge Excellence

December 09, 2025

09:00 AM PST

SPEAKERS

Michelle Stumpf

KCS Certified Trainer & Head
of Knowledge Management

Celonis

Brian Corcoran

KCS Certified Practitioner &
Global Support Evangelist

SearchUnify

Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery

Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report

Ranked #1 Two Years in a Row

Bronze Winner in 2025 Stevie^® Award for
Technology Excellence

How Cognitive Technology Uplifts the Customer Effort Score

How Cognitive Technology Uplifts the Customer Effort Score

See how AI-powered tools reduce friction and elevate customer satisfaction

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