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Data-driven decision-making is no longer optional—it’s essential. According to a recent study, 91% of companies believe …

The eLearning market was estimated at USD 210 billion in 2021 and is expected to reach USD 848.1 billion by..

Explore the significant improvements in agent performance, support metrics, and cost efficiency when transitioning to a …

Discover how Meta's Llama 3.3 enhances multilingual support, improves efficiency, and reduces costs in customer sup…

Discover how Cornerstone OnDemand revamped its support strategy with AI-powered solutions, achieving a 98% self-service …

Revamp your contact center with AI. Overcoming challenges, boosting efficiency, and enhancing customer satisfaction. Dis…