Events

Upcoming Events


Customer Contact Week Online Summit 2020

Customer Contact Week Online Summit 2020

Date: July 21 - 24, 2020 | Place: Virtual Summit

CCW Online 2020 is all set to bring together its global online community and research hub of more than 150,000 customer contact members for a 4 day virtual summit themed ” Modernizing Service Experiences With AI & Digital”. The summit is an opportunity to gain insights into creating service experiences that will remain customer centric and efficient no matter how the world changes, through sessions led by industry leaders and influencers.

Recently Attended


ServiceNow Summit | Knowledge 2019

ServiceNow Summit | Knowledge 2019

Date: May 05 - 09, 2019 | Place: Las Vegas

ServiceNow brings you a powerful 5-day summit at Las Vegas. The ServiceNow community including customers, experts, and 200+ partners & advisors will all be in one place. This event helps tech professionals, from developers to support staff, to unlock the power of their ServiceNow instance and take the organization’s workflows to the next level.

Salesforce World Tour – Toronto

Salesforce World Tour – Toronto

Date: April 11, 2019 | Place: Toronto

Salesforce is all set to bring you the best speakers, hands-on sessions, keynotes, networking, and more as Salesforce World Tour reaches Toronto. It will discuss the latest Salesforce announcements, innovations, including Salesforce Customer 360 and Einstein Voice.

Khoros Engage LDN

Khoros Engage LDN

Date: April 03, 2019 | Place: London

Khoros Engage LDN brings together over 250 marketers and care leaders for an inspiring day of networking, keynotes, and workshops. The conference will provide insights into the latest innovative strategies for world-class digital care and marketing as well as inspirational thought leadership.

ASP Conference on Advanced AI Tools For Support

ASP Conference on Advanced AI Tools For Support

Date: March 27 - 28, 2019 | Place: San Diego, United States

Association of Support Professionals (ASP) is hosting the second conference in San Diego for the passionate service and support professionals. The theme of the event is Advanced AI Tools for Support. It’s an endeavor by ServiceNow to understand how AI tools are revolutionizing support.

FOSSASIA OpenTechSummit

FOSSASIA OpenTechSummit

Date: March 14 - 17, 2019 | Place: Singapore

FOSSASIA, an open tech event, aims at educating developers and IT Infrastructure service providers about the latest developments in Cloud, DevOps, AI, Machine learning, Blockchain, Open hardware, Science, Web, Mobile and much more. Offering over 150 speakers in 180+ sessions, it brings together world-renowned hackers and inventors.

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications
LIVE SESSION

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications
LIVE SESSION

The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications