Events & Recognitions

Discover how to harness the power of Generative AI (GenAI) for enhanced customer support. Join industry experts on August 29th as they explore the challenges and opportunities of using LLMs in contact centers. Learn how to overcome implementation hurdles, build a compelling business case, and address data security concerns. Gain insights from John Ragsdale, Vishal Sharma, and Divanshi Arora as they share practical strategies for crafting "Human-in-the-Loop" GenAI agent desktops using SearchUnify

In today's competitive landscape, exceptional customer service relies on readily available, up-to-date information. But many companies struggle with outdated knowledge bases, hindering agent productivity and frustrating customers. Join us live on 25th July, 11 AM PT to explore how Generative AI-powered knowledge management solution like Knowbler can help you overcome the challenges of inefficient knowledge management systems and improve agent productivity.

Discover the secrets to building a successful AI-powered customer learning experience, straight from the experts. Join Jamie Barrilleaux from EBSCO, Lisa Dubernard from Appinium, and Anirudh Parihar from SearchUnify for an exciting webinar as they share their expertise on building high-quality education platforms, crafting learning materials, and driving continuous improvement by tracking learner performance.

Join us for a live session at Marketing (Re)Focus 2024 and learn how to supercharge your Digital Customer Experience (DCX) and enhance your marketing engagement and conversions through cutting-edge GenAI-powered applications. This session will be delivered by SearchUnify experts, Bharat Sethi, Senior Product Manager, and moderated by Garima Aneja, Lead Product Marketing.

Discover Automation Anywhere’s winning strategies to drive seamless customer support and self-service experiences in 2024 and beyond.

SearchUnify is honored to be a Gold Sponsor at TSIA World Interact 2024 where we will be showcasing our cutting-edge generative AI products. Discover how our solutions propel businesses from elusive to empowered, optimizing processes and driving growth. Meet us at booth #811 to explore new possibilities for your organization!

SearchUnify is proud to participate in the Member Summit 2024, hosted by the Consortium For Service Innovation. Join us as we showcase our cutting-edge knowledge management and cognitive search solutions. Don't miss the opportunity to connect with our experts and discover how SearchUnify can transform your organization's service experience.

SearchUnify is thrilled to announce its participation in IDC Directions 2024 where Shivraj Asthana, President,Grazitti Interactive will be actively engaging with analysts and experts from diverse domains. This collaborative platform offers an invaluable opportunity to network with like-minded leaders, exchange insights and knowledge, foster innovation, and shape the future of the industry.

How does an organization achieve a 23% increase in client search adoption, a 263% increase in search conversions, and an 18% reduction in case volume for 2 product lines? By leaning into KCS, cognitive technology, and good old-fashioned communication, of course! Join Syntellis’ Kristin Hunter and SearchUnify’s Lynette Ledoux to learn how to build a Knowledge-First Support Culture, inside and out, and get results.

Join us at Adobe Summit 2024 for an unparalleled digital experience! SearchUnify, alongside it's parent company, Grazitti Interactive, is excited to showcase innovative AI solutions that empower businesses to thrive in the ever-evolving digital landscape. Explore cutting-edge technologies, engage with industry experts, and unlock the potential of your digital strategy.

SearchUnify is thrilled to announce its participation in IDC Directions 2024 where Walter Chase, Director of Professional Services, SearchUnify will be actively engaging with analysts and experts from diverse domains. This collaborative platform offers an invaluable opportunity to network with like-minded leaders, exchange insights and knowledge, foster innovation, and shape the future of the industry.

Unlock the potential of conversational AI with Vishal Sharma, CTO of SearchUnify, and David Truog, Principal Analyst of Forrester. Join our webinar on February 26 to explore innovative strategies for optimizing chatbots, harnessing generative AI, and shaping the future of conversational experiences.